About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience.
Tasks
- Answer written and oral inquiries.
- Prepare and/or deliver educational, publicity and information programs, materials and sessions.
- Answer inquiries and provide information to customers.
- Maintain records and statistics.
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services..
- Order office supplies and maintain inventory.
- Perform general office duties.
- Receive payments.
- Answer clients' inquiries and provide information.
- Computer and technology knowledge: Enterprise resource planning (ERP) software.
- MS Outlook.
- MS Word.
- MS PowerPoint.
- MS Office.
Area of specialization: Communications.
- Work conditions and physical capabilities: Attention to detail.
- Fast-paced environment.
- Tight deadlines.
- Work under pressure.
- Personal suitability: Punctuality.
- Client focus.
- Excellent oral communication.
- Excellent written communication.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Quick learner.
- Screening questions: Are you available for shift or on-call work?.
- Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
- Experience: 1 year to less than 2 years.
- Employment terms options: Shift.