About this role
Education: Secondary (high) school graduation certificate.
Work setting: Urban area.
Tasks
- Evaluate daily operations . Monitor revenues to determine labour cost . Monitor staff performance . Plan and organize daily operations.
- Recruit staff.
- Set staff work schedules.
- Supervise staff.
- Train staff.
- Balance cash and complete balance sheets, cash reports and related forms.
- Conduct performance reviews.
- Enforce provincial/territorial liquor legislation and regulations.
- Organize and maintain inventory.
- Ensure health and safety regulations are followed.
- Participate in marketing plans and implementation.
- Leading/instructing individuals.
- Address customers' complaints or concerns.
- Provide customer service.
- Advise on wine selection and serve wine.
- Manage events.
- Supervision: 16-20 people.
- Staff in various areas of responsibility.
- Certificates, licences, memberships, and courses : Smart Serve.
- Computer and technology knowledge: MS Excel.
- Point of sale system.
- Spreadsheet.
- Security and safety: Reference required.
- Work conditions and physical capabilities: Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Handling heavy loads.
- Physically demanding.
- Attention to detail.
- Combination of sitting, standing, walking.
- Standing for extended periods.
- Large workload.
- Personal suitability: Accurate.
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Screening questions: Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Other: Use of artificial intelligence.
- Employment terms options: Evening.
- Shift.
- Flexible hours.
- Experience: 3 years to less than 5 years.
- Employment terms options: Day.
- Weekend.
- Health benefits: Dental plan.
- Health care plan.
- Paramedical services coverage.
- Vision care benefits.
- Financial benefits: Bonus.
- Gratuities.
- Group insurance benefits.
- Life insurance.
- Other benefits: Paid time off (volunteering or personal days).
- Travel insurance.