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restaurant manager @ THE SECOND CUP LTD.

Ottawa, Ontario, CAOnsiteFull-time
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About this role

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.

Work setting: Willing to relocate.

Budgetary responsibility: $500,001 - $1,500,000.

Tasks

  • Analyze budget to boost and maintain the restaurant's profits.
  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
  • Evaluate daily operations . Modify food preparation methods and menu prices according to the restaurant budget . Monitor revenues to determine labour cost . Monitor staff performance . Plan and organize daily operations.
  • Recruit staff.
  • Set staff work schedules.
  • Supervise staff.
  • Train staff.
  • Determine type of services to be offered and implement operational procedures.
  • Balance cash and complete balance sheets, cash reports and related forms.
  • Conduct performance reviews.
  • Cost products and services.
  • Enforce provincial/territorial liquor legislation and regulations.
  • Organize and maintain inventory.
  • Ensure health and safety regulations are followed.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Negotiate with clients for catering or use of facilities.
  • Participate in marketing plans and implementation.
  • Leading/instructing individuals.
  • Address customers' complaints or concerns.
  • Provide customer service.
  • Manage events.
  • Supervision: 5-10 people.
  • Computer and technology knowledge: Accounting software.
  • Electronic cash register.
  • MS Access.
  • MS Outlook.
  • MS PowerPoint.
  • MS Windows.
  • MS Word.
  • Point of sale system.
  • Spreadsheet.
  • Security and safety: Criminal record check.
  • Transportation/travel information: Own transportation.
  • Work conditions and physical capabilities: Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Repetitive tasks.
  • Physically demanding.
  • Attention to detail.
  • Combination of sitting, standing, walking.
  • Standing for extended periods.
  • Large workload.
  • Personal suitability: Accurate.
  • Client focus.
  • Dependability.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Excellent written communication.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.
  • Ability to multitask.
  • Screening questions: Are you available for shift or on-call work?.
  • Are you available to start on the date listed in the job posting?.
  • Employment terms options: Evening.
  • Experience: 1 year to less than 2 years.
  • Employment terms options: Morning.
  • Day.
  • Weekend.
  • Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers on-the-job training tailored to youth.
  • Provides awareness training to employees to create a welcoming work environment for youth.
  • Support for Veterans: Supports Veterans in translating their military skills and experience into the language of the civilian job market . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

Skills

Customer Serviceaccounting softwarecriminal record check

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