About this role
Education: College/CEGEP. or equivalent experience. Work setting: Help desk. Private company, corporation or industry.
- Troubleshooting.
- Website developer.
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions.
- Provide customer service.
- Provide clients with information.
- Train customers' staff in the operation and maintenance of equipment.
- Respond to requests for help and information from Website visitors and Website designers.
- Computer and technology knowledge: Website creation and management software.
- Work conditions and physical capabilities: Attention to detail.
- Personal suitability: Client focus.
- Excellent written communication.
- Team player.
- Experience: 2 years to less than 3 years.
- Employment terms options: Day.
- Workplace information: Hybrid.
- Health benefits: Dental plan.
- Disability benefits.
- Health care plan.
- Paramedical services coverage.
- Financial benefits: Group insurance benefits.
- Life insurance.
- Other benefits: Learning/training paid by employer.
- Team building opportunities.
- Travel insurance.