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Operations manager, restaurant @ Tini Vietnamese Restaurant

Calgary, Alberta, CAOnsiteFull-time
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About this role

Education: College/CEGEP.

Tasks

  • Analyze budget to boost and maintain the restaurant's profits.
  • Evaluate daily operations . Modify food preparation methods and menu prices according to the restaurant budget . Monitor revenues to determine labour cost . Monitor staff performance . Plan and organize daily operations.
  • Recruit staff.
  • Set staff work schedules.
  • Supervise staff.
  • Train staff.
  • Determine type of services to be offered and implement operational procedures.
  • Balance cash and complete balance sheets, cash reports and related forms.
  • Conduct performance reviews.
  • Cost products and services.
  • Organize and maintain inventory.
  • Ensure health and safety regulations are followed.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Negotiate with clients for catering or use of facilities.
  • Address customers' complaints or concerns.
  • Provide customer service.
  • Manage events.
  • Work conditions and physical capabilities: Fast-paced environment.
  • Attention to detail.
  • Combination of sitting, standing, walking.
  • Personal suitability: Accurate.
  • Client focus.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.
  • Employment terms options: Evening.
  • Experience: 2 years to less than 3 years.
  • Employment terms options: Morning.
  • Night.
  • Day.
  • Weekend.

Skills

Customer Serviceperformance review

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