About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Associations and non profit organizations. Health care institution, facility or clinic. Advertising, marketing and public relations agency.
Tasks
- Assist with staff consultation and grievance procedures.
- Coordinate the flow of information within the team.
- Evaluate daily operations . Motivate staff.
- Open and distribute mail and other materials.
- Plan and organize daily operations.
- Train staff.
- Establish and implement policies and procedures.
- Train other workers.
- Record and prepare minutes of meetings, seminars and conferences.
- Determine and establish office procedures and routines.
- Schedule and confirm appointments.
- Manage training and development strategies.
- Answer telephone and relay telephone calls and messages.
- Oversee the analysis of employee data and information.
- Answer electronic enquiries.
- Respond to employee questions and complaints.
- Liaise with management, union officials and HR consultants.
- Organize staff consultation and grievance procedures.
- Greet people and direct them to contacts or service areas.
- Set up and maintain manual and computerized information filing systems.
- Type and proofread correspondence, forms and other documents.
- Perform data entry.
- Provide customer service.
- Recruit and hire workers and carry out related staffing actions.
- Recruit and hire staff.
- Maintain and manage digital database.
- Coaching.
- Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury.
- Supervision: 16-20 people.
- Staff in various areas of responsibility.
- Certificates, licences, memberships, and courses : First Aid Certificate.
- Computer and technology knowledge: Google Docs.
- MS Excel.
- MS Outlook.
- MS PowerPoint.
- MS Windows.
- MS Word.
- SharePoint.
- Google Drive.
- Electronic mail.
- Technical terminology: Legal.
- Medical.
- Specialization or experience: Employee engagement.
- Area of specialization: Correspondence.
- Reports and records.
- Contracts.
- Security and safety: Bondable.
- Criminal record check.
- Vulnerable sector check.
- Transportation/travel information: Own transportation.
- Own vehicle.
- Willing to travel.
- Willing to travel regularly.
- Valid driver's licence.
- Work conditions and physical capabilities: Ability to work independently.
- Work under pressure.
- Tight deadlines.
- Attention to detail.
- Repetitive tasks.
- Work with minimal supervision.
- Personal suitability: Ability to multitask.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Judgement.
- Organized.
- Accurate.
- Client focus.
- Reliability.
- Time management.
- Adaptability.
- Accountability.
- Dependability.
- Due diligence.
- Quick learner.
- Screening questions: Are you available to start on the date listed in the job posting?.
- Are you currently a student?.
- Do you have experience working in this field?.
- Do you have the equipment you need to work from home (like internet and a workspace)?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
- Experience: 7 months to less than 1 year.
- Employment terms options: Evening.
- On call.
- Day.
- Workplace information: Hybrid.