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hotel front desk manager @ BEST WESTERN PLUS PARRY SOUND

Parry Sound, Ontario, CAOnsiteFull-time
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About this role

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.

Tasks

  • Develop and implement policies and procedures for daily operations.
  • Recruit and hire staff.
  • Supervise staff.
  • Conduct performance reviews.
  • Negotiate with suppliers for the provision of materials and supplies.
  • Conduct training sessions.
  • Negotiate with clients for the use of facilities.
  • Prepare budgets and monitor revenues and expenses.
  • Arrange for and oversee maintenance activities.
  • Address customers' complaints or concerns.
  • Assist clients/guests with special needs.
  • Develop and implement business plans.
  • Establish work schedules.
  • Organize and maintain inventory.
  • Employment terms options: Early morning.
  • Evening.
  • Experience: 1 year to less than 2 years.
  • Employment terms options: Morning.
  • Night.
  • Day.
  • Weekend.
  • Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Provides awareness training to employees to create a welcoming work environment for youth.
  • Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

Skills

performance review

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