About this role
Education: No degree, certificate or diploma.
Tasks
- Answer written and oral inquiries.
- Answer inquiries and provide information to customers.
- Receive and log complaints.
- Answer clients' inquiries and provide information.
- Computer and technology knowledge: MS Windows.
- MS Office.
- Security and safety: Criminal record check.
- Work conditions and physical capabilities: Attention to detail.
- Fast-paced environment.
- Work under pressure.
- Own tools/equipment: Cellular phone.
- Personal suitability: Punctuality.
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Initiative.
- Judgement.
- Ability to multitask.
- Dependability.
- Honesty.
- Quick learner.
- Experience: 1 to less than 7 months.
- Workplace information: Hybrid.
- Health benefits: Dental plan.
- Health care plan.
- Vision care benefits.
- Financial benefits: Life insurance.
- Other benefits: Free parking available.
- Learning/training paid by employer.
- Paid time off (volunteering or personal days).
- Parking available.
- Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.).
- Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees.