About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
Work setting: Rural area. Hotel, motel, resort.
Tasks
- Develop and implement policies and procedures for daily operations.
- Recruit and hire staff.
- Supervise staff.
- Conduct performance reviews.
- Negotiate with suppliers for the provision of materials and supplies.
- Conduct training sessions.
- Negotiate with clients for the use of facilities.
- Perform front desk duties.
- Prepare budgets and monitor revenues and expenses.
- Arrange for and oversee maintenance activities.
- Address customers' complaints or concerns.
- Assist clients/guests with special needs.
- Establish work schedules.
- Organize and maintain inventory.
Supervision: 16-20 people.
- Computer and technology knowledge: MS Word.
- Quick Books.
- Central reservation system (CRS).
- MS Excel.
- MS Office.
- MS Outlook.
- MS PowerPoint.
- Google Drive.
- Work conditions and physical capabilities: Fast-paced environment.
- Work under pressure.
- Attention to detail.
- Combination of sitting, standing, walking.
- Personal suitability: Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Initiative.
- Team player.
- Employment terms options: Evening.
- Flexible hours.
- Experience: 3 years to less than 5 years.
- Employment terms options: Morning.
- Weekend.
- Health benefits: Dental plan.
- Health care plan.
- Vision care benefits.
- Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Support for youths: Participates in a government or community program or initiative that supports youth employment.
- Offers on-the-job training tailored to youth.
- Offers mentorship, coaching and/or networking opportunities for youth.
- Provides awareness training to employees to create a welcoming work environment for youth.
- Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).