About this role
Education: Bachelor's degree.
Tasks
- Advise project teams . Analyzes the administrative issues in order to provide help to the employee.
- Assign programs.
- Assign projects.
- Coordinate projects and programs.
- Develop action plans . Direct the operations of an organization or department that provides services.
- Evaluate the operations of establishments that provide services to business.
- Plan and organize the operations of establishments that provide services to business.
- Provide expertise in response to clients needs.
- Review projects and programs.
- Sort the technical problems in order to help the employee with established procedures.
- Market business services.
- Direct and advise staff in the development and implementation of service quality assessment strategies.
- Plan, develop and organize the policies and procedures of establishments.
- Provide customer service.
- Monitor and evaluate.
- Supervision: 3-4 people.
- Area of work experience: Quality assurance or control.
- Area of specialization: Process improvement.
- Telecommunications.
- Operations management.
- Sales.
- Strategy.
- Transportation/travel information: Valid driver's licence.
- Willing to travel.
- Work conditions and physical capabilities: Attention to detail.
- Fast-paced environment.
- Large caseload.
- Large workload.
- Tight deadlines.
- Work under pressure.
- Personal suitability: Accurate.
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Initiative.
- Judgement.
- Organized.
- Reliability.
- Team player.
- Innovation.
- Screening questions: Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you have the equipment you need to work from home (like internet and a workspace)?.
- Employment terms options: Flexible hours.
- Morning.
- Experience: 5 years or more.
- Employment terms options: Day.
- Weekend.
- Workplace information: On the road job.
- Health benefits: Dental plan.
- Health care plan.
- Vision care benefits.
- Financial benefits: Bonus.
- Registered Retirement Savings Plan (RRSP).