About this role
Job summary
The post holder will provide a high-quality, proactive administrative and business support service to the Quality & Safety Directorate, contributing to the effective coordination of governance, assurance, programme and service improvement activities, that contribute to the delivery of safe, effective and high-quality care
Working under the direction of the Programme and Administration Lead, the post holder will take responsibility for coordinating agreed administrative processes, supporting senior leaders and managers, and ensuring the timely preparation, maintenance and follow-up of meetings, documentation, reporting requirements and associated actions.
The post holder will contribute to the development and implementation of consistent, effective administrative systems and ways of working across the directorate, identifying opportunities to improve efficiency, coordination and information management.
Main duties of the job
The postholder will provide comprehensive administrative, organisational and governance support to the Quality & Safety Directorate, ensuring the effective coordination of day-to-day activities, meetings, reporting requirements and key priorities.A key aspect of the role will be supporting the coordination and administration of governance meetings and associated processes, including forward planning, preparation of agendas and papers, accurate record keeping, action tracking and timely follow-up.The role will support the implementation and embedding of the Clinical Governance Framework, working collaboratively with colleagues to develop standardised administrative processes, improve information management and strengthen consistency across governance arrangements.
The postholder will also contribute to the wider review and improvement of administrative services, identifying opportunities to streamline processes, reduce duplication and make better use of digital systems, including Microsoft 365, Teams and SharePoint. This will support the development of a more efficient, resilient and sustainable administrative function. The postholder will provide day-to-day guidance, coordination and operational support to the Band 3 Administrator, including prioritisation of workloads, allocation of agreed tasks, induction and development, and facilitating cross-cover where appropriate.
About us
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Job description
Job responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position
If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent experience in administration, business support or customer service.
Skills, Knowledge and Experience
Essential
- Strong organisational skills with the ability to manage competing demands, anticipate deadlines and work proactively.
- Proficiency in Microsoft Office and Microsoft 365 applications.
- Experience working in an administrative or business support role, including coordinating meetings and producing agendas and minutes.
- Ability to work independently, exercise initiative, solve routine operational problems and collaborate effectively
- Experience handling sensitive or confidential information appropriately.
Desirable
- Experience supporting projects, committee or governance administration, or healthcare services.
- Understanding of healthcare quality, safety, governance or assurance processes.
Service Improvement
Essential
- Ability to review administrative processes, suggest improvements and help implement new ways of working.
Desirable
- Experience supporting induction, informal supervision or staff development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sirona care & health CIC
Address
Yate HQ
2nd Floor, Badminton Road Office
Yate
BS37 5AF
United Kingdom
Employer's website
https://www.sirona-cic.org.uk/ (Opens in a new tab)