About this role
Job summary
Could you help make every day a little better for our patients and their families?
At our hospice, every role matters. From the care we provide to the environment we create, everything we do helps make people feel safe, comfortable and cared for.
We are looking for reliable, enthusiastic and caring individuals to join our dedicated Housekeeping Team on a bank basis, providing essential cover during periods of staff sickness and annual leave.
This is more than just a cleaning role. Our Housekeeping Team plays a vital part in creating a clean, safe and welcoming environment for patients, families, visitors and colleagues. Its often the little things that make the biggest difference.
Main duties of the job
What will you be doing?
As part of our friendly Housekeeping Team, you will:
- Maintain high standards of cleanliness throughout the hospice.
- Help create a comfortable, welcoming and safe environment for patients and their families.
- Follow infection prevention and control procedures.
- Work collaboratively with colleagues across the hospice
- Take pride in your work, knowing that what you do really matters.
About us
What are we looking for?
Were looking for people who are dependable, flexible and take pride in doing a job well.
Youll need to be someone who
- Has a positive, caring and respectful approach.
- Takes responsibility and uses their initiative.
- Pays attention to detail and maintains high standards.
- Enjoys working as part of a supportive team.
- Understands the importance of dignity, privacy and confidentiality.
- Can offer flexibility to cover both planned annual leave and unplanned sickness absence, sometimes at short notice.
Previous cleaning or housekeeping experience would be helpful, but a positive attitude and willingness to learn are equally important.
Why join us?
Youll be joining a friendly and supportive team where your work is genuinely valued.
As a bank member of staff, youll be offered shifts according to service needs and your availability, giving you the opportunity to work flexibly while making a meaningful contribution to hospice care.
Because hospice care is about more than medicine. Its about creating an environment where people feel comfortable, respected and cared for and our Housekeeping Team helps make that happen every day.
Interested in joining us?
If youre reliable, flexible and want to be part of a team where your contribution really makes a difference, wed love to hear from you.
Job description
Job responsibilities
About the role
The Bank Housekeeper helps provide a clean, safe, comfortable and welcoming environment for patients, families, visitors, volunteers and colleagues. Working across clinical and non clinical areas, the post holder supports high standards of cleanliness, infection prevention and control, and patient dignity. Bank shifts are offered according to service needs, including cover for sickness and annual leave.
The Team
Housekeeping is an essential part of the wider hospice team. Housekeepers work alongside nursing, clinical, facilities and other colleagues to maintain an environment where people feel safe, respected and cared for. Every interaction should reflect the hospices values and commitment to compassionate care
linical Practice
- 1. To accept clinical responsibility for a varied caseload of patients with cancer, long-term neurological conditions and other progressive life-limiting or terminal conditions, and to organise this efficiently and effectively, taking account of clinical priorities and time management.
- 2. To demonstrate sound specialist clinical skills and knowledge in the assessment, treatment and management of patients with terminal illnesses.
- 3. To undertake specialist patient assessments and develop responsive care plans and goals through discussion, negotiation and agreement with patients, carers and professionals.
- 4. To work with other AHPs to develop an appropriate rehabilitation programme for each patient.
- 5. To provide a skilled therapy service to patients under the care of the hospice.
- 6. To deliver high-quality treatment focused on maximising patients function and participation in daily life.
- 7. To identify and work with patients early to maintain or develop independence in activities of daily living and daily routines.
- 8. To work with the MDT to prepare patients and their home environments for discharge, including arranging equipment to support independence in daily living.
- 9. To work with patients in either a one-to-one or a group setting as appropriate and provide support, training and care.
- 10. To provide specialist occupational therapy (OT) interventions in settings that meet patients needs, including inpatient, outpatient and community follow-up services, with onward referral for generalist input and support where necessary.
- 11. To demonstrate clinical effectiveness through evidence-based practice and the use of outcome measures.
- 12. To provide education and support to carers when developing discharge plans, and actively involve patients and carers in developing treatment plans.
- 13. To refer patients to external professionals and organisations as appropriate.
- 14. To act as a source of occupational therapy expertise, consultancy and advice within the MDT, providing written and verbal information to other professionals on the management and care of patients.
- 15. To attend MDT meetings, family meetings and case discussions regularly to provide specialist advice.
- 16. To act as an advocate on behalf of patients and their families by adopting a person-centred approach.
- 17. To undertake clinical risk assessments and complete risk management plans relevant to the patient group, as required, within the hospice, the wider community and patients homes.
- 18. To be responsible for safe manual handling of patients during mobility and transfers, using available equipment and liaising with a Moving & Handling advisor as required.
- 19. To adapt practice to each patients circumstances, taking account of cultural and linguistic differences.
- 20. To autonomously manage a diagnostically varied and complex patient caseload.
- 21. To delegate suitable tasks to rehabilitation and wellbeing assistants and volunteers as appropriate, and ensure that these tasks receive clear direction, guidance and oversight.
- 22. To maintain confidentiality consistent with local policy and the Royal College of Occupational Therapists (RCOT) code of ethics.
- 23. To be accountable for their professional actions and recognise their professional boundaries, seeking and acting upon advice as appropriate.
- 24. To adhere to local lone working policies when visiting patients in their homes.
- 25. To maintain up-to-date clinical notes and records in accordance with local policy and RCOT standards, and write comprehensive discharge and progress reports to referrers and service users.
- 26. To undertake other duties requested by line managers to meet the changing needs of the service, and accept responsibility for delegated departmental clinical and administrative duties.
Person Specification
Personal Attributes
Essential
- Willing to work flexibly
- Have a positive attitude and willingness to learn.
Experience
Desirable
- Previous Cleaning experience
- Cleaning experience in Health care environment
Skills, Knowledge and Competencies
Essential
- Awareness of health and safety procedures
- Able to move and handle cleaning equipment.
- Ability to manage time effectively and be self motivated.
- Good verbal communication skills
- Ability to prioritise duties in unexpected
- situations
Desirable
- Awareness of Infection Control
- Ability to prioritise duties in unexpected
- situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Community Hospice
Address
Greenwich & Bexley Community Hospice
185 Bostall Hill
London
SE2 0GB
United Kingdom
Employer's website
https://communityhospice.org.uk/ (Opens in a new tab)