About this role
Job summary
We are seeking to recruit for a Specialty Administrator Team Leader to provide leadership and management of the ENT service administrative team, whilst providing direct administrative/secretarial support to the clinical team. This is fixed-term post for 12 months working 30 hours per week.
You'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.
If you think that you are the right person for the job, we would love to hear from you.
Main duties of the job
Communicate with patients, colleagues, internal and externalDeal with day to day correspondence,Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessaryBe main point of contact for the service, having full knowledge of ENT processes and know where to find support if necessary. Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- Diploma level/NVQ 4 in Business Administration or demonstrated equivalent experience.
- AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge.
- RSA/OCR III or equivalent typing/word processing including audio typing
Experience
Essential
- Extensive secretarial experience at senior level.
- Evidence of supervisory & mentoring skills
- Line management and supervision
- Experience of taking formal minutes at sub-committee/group level.
- Experience of leading on the provision of a diverse range of administrative services to support teams to achieve organisational objectives.
Additional Criteria
Essential
- Knowledge of specialist functional medical/legal terminology.
- Advanced knowledge of information technology packages including Microsoft Word, Excel, Access and PowerPoint in order to complete tasks.
- Evidence of a good standard of Literacy / English language skills
- Good communication skills on the telephone, via email, face to face and in written correspondence
- Knowledge and experience of dealing with non-routine issues and problem solving.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
United Kingdom
Employer's website
https://www.somersetft.nhs.uk/ (Opens in a new tab)