About this role
Job summary
Sheffield Vision Centre is a private refractive surgery provider, we are owned by Sheffield Teaching Hospitals NHS Foundation Trust and based in the Royal Hallamshire Hospital.
Sheffield Vision Centre offers laser refractive eye surgery and lens based refractive eye surgery to private patients. The income generated is used to fund the purchase of state-of-the-art laser treatment platforms.
We are looking for a full-time, band 2 Optometry Administrator to join our team of 4 Optical Clinical Assistants, a Dispensing Optician and several Optometrists.
This is a varied role, and you will be asked to work in different areas within the Optometry department. You will be required to carry out all general administrative tasks as required, and previous experience using Microsoft programmes is essential.
Main duties of the job
- Perform all general administrative duties as required
- Must have an excellent telephone manner
- To prioritise and manage your workload effectively
- To work well under pressure and work to deadlines
- Be the first point of contact for our patients
- Work within a multidisciplinary team
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education and Qualifications
Essential
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
- NVQ Level II in Business Administration / Customer Service / IT
Experience
Essential
- Experience of working within an office environment
- Experience of working in a public facing role.
Desirable
- Relevant experience within the NHS
Further training
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)
Special skills/Aptitudes
Essential
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Royal Hallamshire Hospital
Glossop Road
Sheffield
S10 2JF
United Kingdom
Employer's website
https://www.sth.nhs.uk (Opens in a new tab)