About this role
Job summary
The Business Intelligence Team Manager will lead the work of the Business Intelligence team and will have responsibility for the provision of information and analytics services across the Trust, including relevant data quality activities. The Business Intelligence Team Manager will be responsible for the overall management and performance of the Business Intelligence Team and will work to develop the Trusts information and intelligence systems and processes that underpin the delivery of the Trusts objectives.
The Business Intelligence Team Manager will lead the production, development and promotion of business intelligence across the Trust, working with key stakeholders to present complex information in an impactful manner.
As a key member of the Finance team, the Business Intelligence Team Manager will be required to support the development, delivery and creation of the departments strategies and service development plans, in line with the Trusts vision, values and strategic goals. The role supports the business in driving transformation through analytics, as well as securing value for money in delivery.
The role sits within the Finance Directorate but will work closely with all other Directorates to deliver the requirements of the role and to deliver increasing collaboration between the teams. The post holder will have a key role in developing the broader Business Intelligence portfolio and the vision for the team.
The role profile is subject to banding through the job evaluation process.
Main duties of the job
As a part of the Finance Senior Team, take collective responsibility for the success and future direction of business intelligence and information services at the Trust.
To direct the work of the Business Intelligence team.
To develop a high-quality team with the subject matter expertise and technical ability to execute the above.
To ensure that stakeholders have timely access to high-quality analysis, tools and data.
To drive improvement in the availability of Trust data and the quality of the Trusts data through close working with the Digital Directorate and operational teams.
To develop analytical solutions to problems by triangulating data across the Trust and adapting approaches to deal with ambiguity or poor data quality. This will include showing sound judgement when dealing with data that is incomplete or inconclusive.
Have good organisation and project management skills, including the ability to manage competing priorities and tight deadlines for self and team, and work autonomously to drive own work programme and that of team members.
Build and manage collaborative relationships including with Deputy Directors, Operational Managers, clinicians and administrative teams. To provide challenge to anecdote across the organisation and set clear scopes / requirements for projects to ensure analysis is relevant to stakeholders needs.
To provide sound advice to divisions within the Trust where required.
Please see the Role Profile for more duties relating to this position.
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Person Specification
Qualifications
Essential
- Graduate or equivalent experience in an information or intelligence or analytics team at a Foundation Trust or NHS Trust or similar body.
Desirable
- Evidence of further CPD / Higher Level Qualifications.
Experience
Essential
- Experience of either working in a Foundation Trust or NHS Trust.
- Significant experience and understanding of a breadth of analytical methods and their application.
- Proven track record of successful coordination of complex programmes or projects.
- Highly developed analytical and problem-solving skills and can interpret and evaluate complex, multi-faceted information.
- Structure problems and develop appropriate analytical solutions, analysing and triangulating data in innovative ways, and adapting approaches to deal with ambiguity.
- Can extract the key points from diverse and complex sets of information.
- Ability to present highly complex information to a wide range of audiences, with differing levels of understanding, in a suitable format and with appropriate explanation.
- Understands and is able to demonstrate the importance of well-designed processes to achieve standards.
- Has a continuous improvement mindset and is able to learn from previous mistakes to improve outputs.
- Provides clear written and verbal advice, grounded in data / information.
- Has good organisation skills, including the ability to plan,
- manage and deliver a portfolio of projects, juggle competing priorities and tight deadlines for self and team.
- Able to work autonomously to drive own work programme and that of team members.
- Delegates work effectively, making judgements regarding allocation resource.
- Anticipates and proactively manage delivery risks, quality assure and be accountable for team's products.
- Ability to develop collaborative working relationships within and across organisational, professional and cultural boundaries.
- Focuses on delivering value to users in a way that meets their needs.
- Build and manage collaborative relationships both internally and externally.
- Converts data to information for stakeholders and uses the outputs to recommend changes to processes outside of own area.
- Demonstrates an ability to identify key influencers and get them involved in shaping and delivering change.
- Effectively communicates with line manager to ensure projects are prioritised effectively and expectations are managed.
- Line management experience.
Desirable
- Able to demonstrate an ability to move between the detail and the big picture.
- Experience of leading through change.
Additional Criteria
Essential
- As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.
- Excellent communication, presentation, analysis and report writing skills. Personal and professional credibility.
- Good levels of concentration when analysing information and/or writing reports and faced with interruptions to answer customer queries.
- Ability to concentrate for long periods on complex data analysis.
- Excellent IT skills including SQL, Excel and PowerPoint.
- Highly organised, with a structured and logical approach to planning and prioritising workload.
- Capable of working on own initiative and able to meet deadlines.
- Resilient and able to work under pressure flexibly in response to a changing environment.
- High attention to detail.
Desirable
- Enthusiastic and passionate about analytics and value-added information provision.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Papworth Hospital NHS Foundation Trust
Address
Royal Papworth Hospital
Papworth Road
Cambridge Bio Medical Campus
Cambridge
CB2 0AY
United Kingdom
Employer's website
https://royalpapworth.nhs.uk/working-here (Opens in a new tab)