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IT Support Specialist @ Leicestershire Partnership NHS Trust

Kettering, England, GBOnsiteFull-timeJob reference C9313-26-0509
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About this role

Job summary

Job Overview

The role will predominantly be based at Haylock House in Kettering

An exciting and challenging opportunity has arisen within Leicestershire Health Informatics Infrastructure Team.

This role is to provide the day-to-day routine and operational support duties to the Strategy Support and Infrastructure department and is designed to support system engineers and system technicians.

This role will require travel to various LHIS supported sites. This role will require a physical fitness to lif 20kg unaided and work within the Health and Safety Executives manual handling guidelines.

Contact Details: Richard Hannam, [email protected]

Main duties of the job

Job Summary

  • Be part of the team that is responsible for the maintenance, configuration, testing and supporting of group policy objects, Windows and application and image deployment, Windows imaging systems, Intune, SCCM.
  • Monitoring of infrastructure systems such as SolarWinds, SCCM, SIEM, and Microsoft Defender for Endpoint and being able to take appropriate actions to resolve issues.
  • Provide 2nd Line Support and maintenance for Network Infrastructure including Firewalls, Routers and Switches.
  • Administer and evolve (where available) the NHS.net connect system.
  • Respond to and monitor potential issues with backup systems and security updates.
  • Provide onsite support to support resolution of issues escalated by the Field Support Engineers.
  • To have overall responsibility to ensure that a service to clients is delivered in accordance with LHIS and LPT Trust standards and values.
  • The post holder will provide good leadership and management of resources, to develop and sustain a positive working culture.
  • To be influential within the organisation and provide detailed advice to others internally and externally to the organisation, within their sphere of competence.
  • To work collaboratively with other LHIS staff and clients as appropriate.

About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.

Person Specification

Qualifications

Essential

  • Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Gwendolen House

Gwendolen Road

Leicester

Leicestershire

LE5 4QF

United Kingdom

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

Skills

NHSPermanentHealthcareNHS Trust

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