About this role
Job summary
We are looking for a organised self-starter to provide efficient administration and secretarial duties within our Dermatology Department based at Basildon Hospital as Maternity Cover on a fixed term basis until December 2027.
You'll also provide administration support and liaise with departments across the Trust, general practitioners, patients, relatives and visitors, resolving queries as appropriate.
So if you are sociable, dynamic and pride yourself on your communication skills, we'd like to hear from you today.
Main duties of the job
Your role will involve co-ordinating, monitoring and initiating appropriate changes within administrative processes along the patient's RTT and/or Cancer pathway to ensure the patient's journey is managed efficiently, smooth and in accordance with targets and agreed timescales and utilising computerised tracking systems to locate case notes and investigation results.
You will be liaising with teams outside of the speciality e.g. GP's where appropriate to ensure a seamless patient journey and monitoring work lists for Choose and Book to monitor Consultant workflow and escalate to Operational Managers if and where necessary.
As a Patient Pathway Co-Ordinator you will navigate patients through their care pathway, from point of referral to treatment, using hospital IT systems to find information on the patient pathway, including medical records and histology reporting systems etc
Your general administrate duties will include courteously and efficiently receive telephone enquiries from patients, carers and external agencies in relation to hospital appointments, receiving and processing incoming correspondence, paper and electronic, ensuring it reaches the appropriate place with the required deadlines and maintain an accurate and up to date filing system (manual and electronic), ensuring accuracy of patient case notes.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Job description
Job responsibilities
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.
Person Specification
Skills
Essential
- Good standard of education including English and Maths
Experience
Essential
- Administrative experience within a healthcare setting
Desirable
- Previous experience in managing patient pathways
- Experience in Microsoft Packages - including excel, outlook and word
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Basildon
Nethermayne
Basildon
SS16 5NL
United Kingdom
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)