About this role
Job summary
Join Our Friendly Team at a Thriving GP Surgery
Hours: Full time
Are you ready for a rewarding, fulfilling role in a dynamic, supportive environment. Were a busy GP surgery with over 15000 patients and were growing. As we expand, were excited to welcome new team members who are compassionate, dedicated, and ready to thrive in a supportive, friendly environment.
If you are looking to bring your skills to a vibrant, community-centred practice, wed love to hear from you.
Qualifications & Skills Required
Essential Requirements
- Previous experience in clinical coding, medical summarising or medical administration within a GP practice.
- Good understanding of medical terminology.
- Excellent attention to detail and accuracy.
- Strong organisational and time management skills.
- Ability to manage workload independently and meet deadlines.
- Good communication and teamwork skills.
- Understanding of patient confidentiality and data protection.
- Good computer and administrative skills.
Desirable Requirements
- Experience using EMIS Web.
- Knowledge of SNOMED CT coding.
- Experience processing hospital correspondence and discharge summaries.
- Experience with QOF, clinical searches and disease registers.
- Previous experience working in NHS primary care.
Main duties of the job
Primary Key Responsibilities
- Clinical Coding and Medical Records
- Accurately code clinical information using SNOMED CT.
- Review and process incoming hospital letters, discharge summaries, outpatient correspondence and other clinical documents.
- Extract relevant clinical information and enter appropriate codes into patient records.
- Summarise new patient medical records, including medical history, diagnoses, medications, allergies and immunisations.
- Ensure patient records are accurate, complete and up to date.
- Identify and highlight any urgent or clinically significant information to the appropriate GP or clinician.
- Follow practice protocols when processing and filing clinical correspondence.
About us
Overview of your organisation
Why Join Us?
We are not just a GP surgery we are a supportive and rewarding workplace where staff well-being is our priority. Here's why you'll love working with us:
- Staff Well-being Award Winners : We are proud to have won the Staff Well-being Award in December 2023.
- Wellness Room : Enjoy access to our dedicated Wellness Room, where you can unwind with spa treatments, fully funded by the surgery.
- Pilates Sessions: Stay active and relaxed with regular Pilates classes led by a professional instructor, all part of our commitment to your well-being.
- Stress-Free Environment: We maintain a healthy, balanced work-life environment that reduces stress and promotes overall well-being.
- Relax and Recharge : Take advantage of our massage chair during breaks, designed to help you relax and de-stress.
- Outstanding Reputation : Our surgery consistently receives excellent feedback from patients and NHS England, reflecting our dedication to providing high-quality care.
Join us and become part of a team that values your health and happiness.
Job description
Job responsibilities
The post holder will be expected to provide general administration duties, which may include but is not limited to;
To assist in keeping patient records accurate and up to date by scanning and attaching paper documents in to electronic records.
Filing scanned documents into patient electronic notes (EMIS)
Electronically filing test results and other documents/patient information
Perform computer searches and data collection to support practice enhanced services and ensure clinical safety.
Keeping all records including staff trainings up to date for CQC purposes.
Monitoring telephone call queue daily.
To liaise with reception manager to make sure all tasks are completed at the end of day.
Helping patients by dealing with requests or questions in a polite, professional and efficient manner
Telephoning patients to inform them about prescriptions, to move/book or rebook appointments, or gather personal data in a sensitive manner, such as smoking status, when asked to do so
Printing and distributing repeat prescriptions
Registering patients, ensuring that information is checked and documented accurately
General administration involving patient records, audits etc. as required.
Prepare medical reports and other requests for information are processed accurately and in a timely manner, ensuring practice protocols regarding information governance and confidentiality are adhered to
Record-keeping, distribution of documents, filing are all undertaken accurately and efficiently
Taking responsibility for the scheduling and co-ordination of meetings
Management of the generic email inbox
You should have previous administrative experience, preferably familiar with EMIS Web GP system. Good written and verbal communication skills are essential together with highly effective organisational and planning skills.
Person Specification
Qualifications
Essential
- Higher Degree or 2 years experience of GP clinical system EMIS WEB
Desirable
- Experience of working in a GP practice
Experience
Essential
- Excellent communication skills (written and oral). Applicants must have excellent I.T skills .Please see job description .
Desirable
- Experience of working in GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lynwood Medical Centre
Address
2A-6 LYNWOOD DRIVE
ROMFORD
ESSEX
RM5 3QL
United Kingdom
Employer's website
https://www.lmccr.com/ (Opens in a new tab)