About this role
Job summary
The Neurology Department has an exciting and varied role for a Part-time vacancy for a Medical Secretary / Pathway Navigator.
This role also encompasses Neurophysiology Administration, dealing with appointments for nerve conduction studies and the distribution of reports and uploading these results on to Cerner.
This vacancy requires interaction with patients, GPs, Consultants, and team members.
This is an opportunity to work in a fascinating specialty with a friendly team. Training and comprehensive support is provided.
Main duties of the job
To deal with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion. To communicate highly sensitive information to patients / consultants. To ensure and maintain the efficient and effective administration of neurology and neurophysiology clinics, cancelling and amending clinic lists following instruction from the clinicians, Senior Sister and ADM.
Experienced and committed, you will provide an efficient and comprehensive administrative service to the Consultants and multi-disciplinary team.
The successful applicant will need to have a good general level of education with formal secretarial qualifications or at least two years' experience of working as a Medical Secretary and possess the essential qualifications outlined in the attached Person Specification.
About us
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
We offer a variety of flexible working options as we recognise the importance of a good work life balance.
www.westhertshospitals.nhs.uk/flexibleworking
If you have a disability or long-term health condition and should you require support or guidance please contact [email protected]
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description Job responsibilities
To provide a warm welcome to patients.
To deal with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion. To communicate highly sensitive information to patients / consultants.
To ensure and maintain the efficient and effective administration of neurology and neurophysiology clinics, cancelling and amending clinic lists following instruction from the clinicians, Senior Sister and ADM.
Person Specification
Education and qualifications Essential
Good basic education to GCSE level MSPAR / RSA III typing
Knowledge Essential
Medical Terminology Knowledge of hospital computer systems (PAS) Knowledge of PTLs
Desirable
Knowledge of specialty
Experience Essential
Previous medical secretarial experience
Desirable
Working in a changing environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name West Hertfordshire Teaching Hospitals NHS Trust
Address Watford General Hospital
Watford General Hospital
Watford
WD18 0HB
United Kingdom
Employer's website http://www.westhertshospitals.nhs.uk (Opens in a new tab)