About this role
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Let’s do this. Let’s change the world. In this vital role the Regional Lead Patient Access will be responsible for leading and managing a team of field-based Patient Access Liaison, ensuring the group meets business and personal development objectives. The objectives of the Patient Access team are to listen to patients, interpreting their specific needs and providing friendly, professional and well-informed answers to their logistical questions. The Regional Lead will provide input on the strategic direction of the business. They will coordinate with Area Sales Directors to facilitate appropriate teamwork between the team and their sales partners with regard to joint team priorities, strong communication, and healthcare provider education Amgen By Your Side services.
Lead and manage a team of patient access liaisons.
Accountable for the performance, training, and compliance of the team
Develop key performance metrics appropriate to the team’s efforts and company business objectives
Track each team member’s performance against key metrics
Develop each team member individually as needed in order to fulfill the role in each region
Work with Hub Services, Case Managers, AllCare Care Managers, Patient Engagement Marketing and Training to support patient access to medications.
Ensure the team has appropriate fundamental and ongoing training and expertise
Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively
Coordinate team participation in national and local patient meetings and events
Oversee and support patient programs, if applicable, to satisfy current patient educational needs
Develop presentations on the group objectives and performance as needed, at least quarterly
Additional Qualifications/Responsibilities
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications
Doctorate Degree and 2 years of Patient Access experience OR
Masters Degree and 4 years of Patient Access experience OR
Bachelors Degree and 6 years of Patient Access experience
Preferred Qualifications
Experience in the pharma or medical industry
People management experience or proven initiative and success developing toward people management (Ex: mentoring/training, demonstrated leadership, elevating knowledge and performance of others)
Experience in rare diseases and/or applicable disorders preferred
Facility with key performance metrics and data analysis
Previous patient educator or patient access experience
Previous experience calling on patients and/or healthcare providers
Knowledge of PhRMA, OIG, and other guidelines relating to compliant medical communications.
Knowledge of insurance, reimbursement, and foundation assistance within the healthcare industry
Highly developed interpersonal skills, communication skills, problem-solving skills, and an ability to thrive in a cross-functional team setting
Requires 50-75 % regional travel, including some overnight and weekend commitments.
Excellent presentation and power point skills
Proficient in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills
Salary Range
175,958.50USD -238,061.50 USD