About this role
Position Overview Shape the future of a global brand At dormakaba , we're looking for an experienced Manager, Content & Creative Services to lead the development of our global content strategy, creative direction, and brand activation activities across multiple markets. Working within our Commercial Center of Excellence, you'll play a pivotal role in ensuring our messaging, storytelling, and creative output align with customer needs, commercial priorities, and business objectives This is an exciting opportunity for a strategic marketing leader who combines creativity with commercial thinking and enjoys influencing stakeholders across a complex international organization.
- What You Will Do As our Manager, Content & Creative Services, you will: Own and drive the global content strategy, ensuring alignment with customer journeys, commercial objectives, campaigns, and product priorities.
- Develop content frameworks, editorial plans, messaging architectures, and storytelling approaches that support business growth.
- Lead creative direction across campaigns, brand initiatives, product launches, and solution marketing programmes.
- Establish and maintain content governance, brand standards, messaging frameworks, and quality controls across global markets.
- Partner closely with Marketing Business Partners, sales, product teams, and market stakeholders to translate business needs into scalable content solutions.
- Provide strategic direction and high-quality briefs to execution and Production Hub teams, ensuring effective delivery and consistent brand experiences.
- Use performance insights and engagement data to optimise content effectiveness and continuously improve outcomes.
- What We Require We're interested in hearing from candidates who can demonstrate: Significant experience in content strategy, brand management, creative leadership, editorial planning, or integrated marketing.
- Experience operating within a global, matrixed organisation.
- Strong expertise in content development, campaign planning, brand storytelling, and creative direction.
- The ability to translate commercial objectives and customer insights into compelling content and messaging strategies.
- Experience managing multiple senior stakeholders across marketing, sales, product, and leadership teams.
- Strong understanding of content governance, brand management, tone of voice, taxonomy, and quality assurance.
- A data-driven mindset, using insights and performance metrics to improve content impact and business results.
- Excellent communication and influencing skills, with fluent business English essential.
Qualifications
- Bachelor's degree in Marketing, Communications, Journalism, Business Administration, Digital Marketing, Brand Management, or a related discipline.
- Additional qualifications in content strategy, brand strategy, creative leadership, or marketing disciplines would be advantageous.
- Experience working within a Centre of Excellence, shared services, or global marketing governance environment
What we offer
- Health insurance Flexible remuneration options Flexible working arrangements Hybrid working model Career development opportunities within a global organisation Who we are We are at the heart of every place that matters.
- From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places.
- With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact.
- At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.
- Work in a place where you matter – apply now!
At dormakaba, we are proud to be an equal opportunity employer. We are firmly committed to creating a diverse and inclusive work environment where all individuals are treated with respect and dignity. We actively promote equal employment opportunities.