About this role
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Key Responsibilities
As a Tech Risk and Controls Lead within our technology risk organization, you will define and cultivate best practices for technology risk and controls.
Frameworks and Taxonomy Leadership: Design, implement, and continuously enhance risk management frameworks and taxonomies, ensuring clarity, consistency, and alignment with regulatory, legal, and industry standards (e.g., NIST, ISO 27000, COBIT).
Controls Uplift, Transformation, & Automation: Lead and execute cross-functional initiatives to uplift and transform technology controls, ensuring they are robust, effective, and future-ready.
Stakeholder Engagement: Partner with product, engineering, business, and control teams to embed best practices, facilitate collaboration, and drive adoption of frameworks and standards.
Governance and Reporting: Oversee governance, reporting, and issue management for controls and frameworks, providing senior management with actionable insights into risk posture and control effectiveness.
Continuous Improvement: Foster a culture of operational excellence and innovation, driving ongoing enhancement of risk management practices and frameworks.
Communication and Influence: Effectively communicate the vision, standards, and program status to senior stakeholders, translating technical concepts into business impacts and ensuring buy-in across all levels.
Job Responsibilities
- Lead and execute complex, cross-functional GRC programs and initiatives, ensuring they achieve strategic outcomes and align with business objectives
- Communicate program status, execution risks/issues, and key decisions to senior stakeholders, maintaining transparency and fostering informed decision-making
- Identify, manage, and mitigate delivery risks, proactively addressing potential roadblocks and implementing contingency plans to maintain program momentum
- Partner with key stakeholders to iterate on design, implement, and continuously operate and enhance technology risk and control frameworks, ensuring they meet industry standards and regulatory requirements
- Promote a culture of high performance, operational excellence, and innovation within the GRC team, driving continuous improvement in risk management practices
Required Qualifications, Capabilities, and Skills
- Experience in designing, implementing, and operating industry-standard frameworks such as COBIT, ITIL, NIST (Essential)
- Experience working in 1LoD Technology Risk and Control function. Candidates with experience from medium-sized firms who can demonstrate
(Essential)
- Deep understanding on the operability of framework requirements across Technology and Cyber operations
- Deep understanding of end-to-end GRC and Technology Risk ecosystem and lifecycle
- Experience in Technology Operations or Service Management, specifically service transition, incident management and problem management (Essential)
- Experience in technical program management, cybersecurity, and technology controls roles
- Ability to ensure decisions or constraints affecting program delivery are effectively escalated and addressed in a timely manner
- Competent user of service management tooling, in particular ServiceNow
- Strong verbal and written communication skills to translate technical risks into business impacts and engage with stakeholders at all levels
- Strong analytical skills to dissect complex challenges, conduct thorough root cause analysis, and develop effective solutions
- Proven ability to apply critical thinking and structured problem-solving techniques to address issues and drive continuous improvement in risk management practices
- Preferred Qualifications, Capabilities, and Skills:
- Experience in designing, implementing, and operating industry-standard frameworks such as COBIT, ITIL, NIST
- Experience in 3LoD as Technology Auditor. Professional qualifications of CISA, CRISC, CISM, CIA