About this role
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Support fast-paced Collateral Services Operations, delivering accurate daily controls and strong client service across a global, evolving product set.
As a Trading Services Analyst within the Collateral Services Operations team you will have the opportunity to work in rapidly growing area offering a wide variety of Collateral based products to a varied client base, ranging from the Broker Dealer groups to Hedge Funds to Global Fund Managers. As a part of the Triparty Operations Team you will be supporting two main products: Securities Lending Escrow (SLE) and Tri Party Repo (TPR).
Job responsibilities
- Complete Operations control checks via Operations Task Manager, ensuring all key control checks are completed accurately and within a timely manner
- Maintain strong relationships with Client Service teams and ensure any client issues are escalated in a timely manner
- Partner with Middle Office and Client Service teams to ensure Client’s receive exceptional service
- Participate in Client Due Diligence meetings and service calls
Required qualifications, capabilities and skills
- Proven Client Service skills
- Attention to detail, accuracy and numeracy
- Ability to understand complex models within financial sphere
- Problem solving
- Flexible approach to working hours and overtime is key, including UK bank holidays and occasional weekend work
- Excellent verbal and written communication skills
- Ability to work within a dynamic team environment
- Ability to prioritise, work under pressure and work under own initiative
Preferred qualifications, capabilities and skills
- Experience within Collateral
- Collateral Management experience
- Financial Services experience
- Stock Lending or Repo experience
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
The Tri-Party Operations team provides a service to our clients across European working hours, covering 9:00am-6:30pm and is also required to work UK Bank Holidays as governed by client requirements. Cover may be provided via rotational shifts so a flexible approach to working hours is therefore needed.