About this role
The Executive will oversee the end‑to‑end contract lifecycle management (CLM) processes for domestic BFSI clients, ensuring accurate documentation, compliance, and timely execution. Working within the Manpower – Back Office department, you will coordinate with cross‑functional teams, manage client relationships, and contribute to operational efficiency in a fast‑paced financial services environment.
- Manage the full CLM workflow including contract drafting, review, approval, and archiving for BFSI clients.
- Coordinate with the manpower team to align staffing resources with contract requirements.
- Ensure compliance with regulatory standards and internal policies throughout the contract lifecycle.
- Maintain and update contract repositories and related documentation in the company's systems.
- Facilitate communication between clients, legal, finance, and operations teams to resolve contract issues.
- Monitor contract performance metrics and generate regular status reports for senior management.
- Identify process improvement opportunities and implement best practices in CLM operations.
- Assist in onboarding new clients and conducting contract orientation sessions.
- Handle escalations and provide timely resolutions to contractual disputes or queries.
- Support audit preparations and respond to internal/external audit findings related to contracts.
- Bachelor's degree in Business Administration, Finance, Law, or related field.
- 2–4 years of experience in contract lifecycle management, preferably within BFSI sector.
- Strong understanding of banking and financial services regulations and compliance requirements.
- Excellent written and verbal communication skills.
- Proficiency with CLM software tools and Microsoft Office Suite.
- Detail‑oriented with strong analytical and problem‑solving abilities.
- Ability to work collaboratively in a cross‑functional team environment.
- Experience in back‑office operations or manpower coordination is a plus.
- Demonstrated ability to manage multiple contracts and priorities simultaneously.
- High level of integrity and confidentiality handling sensitive client information.