About this role
The Admin Manager - Operations delivers administrative and technical coordination support to the operations team, overseeing vendor administration, service performance monitoring, critical-spares control, documentation, and reporting. This role ensures vendor services, contracts, records, and spare-parts inventories are well-managed to support reliable Data Center operations.
Key Responsibilities
- Coordinate administrative support, scheduling, and operational documentation (reports, minutes, presentations) for the operations team
- Manage vendor coordination, contracts, SLAs, service visits, and escalate compliance risks or performance issues
- Handle procurement administration (POs, quotations, invoice verification against deliveries/service reports)
- Maintain the critical-spares register (stock levels, lead times, warranties) and coordinate replenishment, inventory counts, and reconciliation
- Maintain accurate records across CAFM/CMMS and ERP systems, plus controlled technical documentation (certificates, manuals, drawings)
- Coordinate documentation for technical service providers (BMS, EPMS, DCIM, CCTV, ACS, Modbus, BACnet) without engineering approval authority
- Support budgeting, dashboards, vendor scorecards, and compliance with HSE/cybersecurity/ISO policies while maintaining confidentiality
Skills & Experience
- Strong organizational, analytical, and multitasking abilities with excellent written/verbal communication
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and CAFM/CMMS or ERP/asset-management systems
- Demonstrated experience in vendor coordination, contract administration, procurement, invoice control, and spare-parts inventory management
- Basic understanding of Data Center electrical, mechanical, controls, and security systems (BMS/EPMS/DCIM familiarity an advantage)
- Diploma/bachelor's degree in Business Administration, Supply Chain, Procurement, or related field, with 3â5 years' relevant experience (Data Center or mission-critical facility experience an advantage)