PI Special Projects Manager @ Cheyenne Regional Medical Center

Job Requirements

A Day in the Life of a PI Special Projects Manager

Leads and supports organization-wide performance improvement initiatives by managing a portfolio of projects, translating complex data into actionable insights, and facilitating cross-functional teams through project development, implementation, and sustainment. Partners with leaders and stakeholders to align improvement work with organizational priorities, strengthen a culture of safety, support high reliability, and deliver measurable outcomes through with Lean methods, change management, and organization-wide education.

Why Work at Cheyenne Regional?

• Employer Sponsored Medical, Dental, and Vision Plans
• 403(b) and 457(b) retirement options with 4% employer match
• Life Insurance
• Short Term and Long-Term Disability Insurance
• Employer Sponsored Wellness Program
• Employee Assistance Program
• ANCC Magnet Hospital
• 21 PTO days per year (increases with tenure)
• Tuition Reimbursement Program
• Dedicated Loan Forgiveness Advisory Service

Here is What You Will Be Doing:

• Manages a portfolio of performance improvement initiatives, tracking milestones, risks, outcomes, and organizational effect across multiple departments or service lines.
• Maintains an advanced understanding of AI theory and applications to healthcare operations, particularly to performance improvement projects; and leads efforts to teach AI concepts to organizational leaders, providers, and staff
• Provides recommendations to leaders regarding performance improvement priorities, project scope, and sustainability strategies based on data analysis, organizational risk, and strategic alignment.
• Leads change management activities to support adoption of new processes, including stakeholder engagement, communication planning, barrier identification, implementation support, and sustainment monitoring.
• Leads and facilitates performance improvement teams from project development through implementation and sustainment, using Lean and high reliability principles; accountable to team members and sponsors for goal progress, standard work, and sustained outcomes.
• Develops, analyzes, and delivers project scorecards, dashboards, visual management tools, and analytical presentations to support project tracking and other internal or external performance indicators.
• Performs complex data analyses in support of ad-hoc and project requirements; delivers sophisticated analytic products, with accurate and appropriate interpretation of data gathered from a variety of data sources.
• Develops, coordinates, and delivers educational programs, learning sessions, and leadership development content for internal and external clients to build performance improvement capability, strengthen safety culture, support adoption of improvement methods, and advance organizational priorities.
• Facilitates organization-wide project and goal progress reporting, working with various stakeholders to disseminate data, monitor progress, escalate barriers, and promote transparency, accountability, and organizational learning.
• Serves as a departmental resource and provides interim support for Performance Improvement leadership responsibilities when the Director of Performance Improvement is out of office, as appropriate.

Desired Skills

• Advanced knowledge of Lean, performance improvement, change management, and high reliability principles, with ability to apply methods across complex healthcare and operational settings.
• Strong project and portfolio management skills, including ability to prioritize work, manage milestones, identify risks, escalate barriers, and sustain measurable outcomes.
• Superior analytical, statistical, and data interpretation skills, including ability to translate complex data into actionable insights, visual management tools, scorecards, dashboards, and leadership-facing recommendations.
• Excellent communication, facilitation, and data storytelling skills, with ability to communicate effectively with senior leaders, department leaders, physicians, frontline staff, and external partners.
• Ability to lead, coach, educate, and influence cross-functional teams without direct authority, using systems thinking, relationship-building, and structured problem-solving methods.
• Knowledge of process reliability, safety culture, proactive risk identification, root cause and contributing factor analysis, standard work, and sustainment planning.
• Technical proficiency with data systems, reporting tools, relational databases, queries, and applications used to analyze, visualize, report, and monitor organizational performance.

Here is What You Need

• Bachelor's degree or higher in Bachelor’s degree in science, engineering, business administration, quality, data analytics, or healthcare
• Six (6) or more years of experience in data management, analysis, reporting, quality, operations, or performance improvement.
• Five (5) or more years of experience leading successful Lean, Six Sigma, data-driven, or systems-based performance improvement initiatives.
• Two (2) or more years of experience facilitating cross-functional teams, managing multiple projects or initiatives, supporting change management, and implementing sustainment strategies.
• Advanced Lean training

Nice to Have

• Master’s degree or higher
• Advanced certification in Six Sigma, change management, quality, patient safety, or high reliability.
• Healthcare experience in quality, safety, operations, analytics, process improvement, or organizational performance.
• Experience developing dashboards, scorecards, visual management tools, leadership-facing reporting, and educational content for varied audiences.
• Experience coaching leaders, facilitating complex cross-functional work, and translating performance shortfalls into sustainable process improvements.
• Project Management Professional certification

About Cheyenne Regional

Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to great health.

Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!