Central Office Technician @ Aerotek

Job Title: Central Office Technician IIIJob DescriptionThis role focuses on advanced telecommunications provisioning, testing, circuit migration, and network infrastructure work within central office environments. You will support major telecommunications carriers by installing, testing, troubleshooting, decommissioning, and managing inventory for a variety of network elements, while maintaining strict adherence to carrier standards and documentation requirements. The position involves hands-on work with digital voice TDM switches, transmission systems, and access equipment, as well as frequent travel to various sites.

Responsibilities

• Perform copper, fiber, DSX-1, and DSX-3 cross-connect activities within central office facilities.
• Read and interpret Carrier Work Orders (CWOs), Circuit Layout Records (CLRs), and engineering documentation to complete provisioning tasks accurately.
• Execute disconnect, transfer, and migration activities for a wide range of circuits and services.
• Verify circuit continuity and trace existing circuits to ensure proper routing and connectivity.
• Configure SONET and WDM Layer 1 services to support carrier transport networks.
• Provision OAM&P connectivity and perform equipment turn-up for new installations.
• Support remote provisioning activities and collaborate with remote teams as needed.
• Execute node decommissioning activities, including removal of equipment and associated circuits.
• Update inventory databases to accurately reflect provisioning changes and network modifications.
• Complete testing documentation and maintain accurate records of all work performed.
• Submit daily reports summarizing activities, test results, and any issues encountered.
• Verify circuit functionality and perform continuity testing to confirm service readiness.
• Validate customer acceptance requirements and ensure services meet defined performance criteria.
• Troubleshoot service issues and resolve faults affecting customer circuits and network elements.
• Work with GTD5, DMS-100, and 5ESS digital voice TDM switches, DACS, DSLAMs, and DLC systems as part of daily operations.
• Travel between islands and to various sites as needed to perform on-site central office and field work.
• Adhere to carrier standards, safety procedures, and quality guidelines during all installation, testing, and decommissioning activities.

Essential Skills

• At least 5 years of central office technician experience in a telecommunications environment.
• Prior experience with Hawaiian Telecom or any GTE/Verizon-descendant carrier such as Frontier, AltaFiber, or Verizon.
• Strong knowledge of SONET technologies and practical experience configuring SONET services.
• Hands-on experience with copper and fiber provisioning, including DSX-1 and DSX-3 cross-connects.
• Ability to read and interpret Carrier Work Orders (CWOs), Circuit Layout Records (CLRs), and detailed engineering documentation.
• Experience working with major telecommunications carriers and familiarity with their standards and processes.
• Operational familiarity with GTD5, DMS-100, and 5ESS digital voice TDM switches, DACS, DSLAMs, and DLC systems.
• Capability to lift up to 50 pounds safely.
• Ability to stand and walk for extended periods during on-site work.
• Ability to climb ladders and work in confined spaces when accessing equipment and infrastructure.
• Comfort working around energized DC power while following appropriate safety protocols.
• Ability to differentiate cable colors accurately for wiring and troubleshooting tasks.
• Physical ability to bend, kneel, crouch, reach, pull, and push throughout the workday.
• Willingness and ability to travel up to 75% of the time, including interisland travel.
• Flexibility to work nights, weekends, and varying shifts when required to minimize customer impact.

Additional Skills & Qualifications

• Experience supporting remote provisioning and coordinating with distributed technical teams.
• Strong troubleshooting skills for resolving service issues and network faults.
• Attention to detail in updating inventory databases and completing testing documentation.
• Ability to produce clear daily reports and communicate technical information effectively.
• Familiarity with OAM&P connectivity and equipment turn-up procedures.
• Comfort working in a project-based environment with changing priorities and schedules.

Why Work Here? This opportunity offers the chance to work with advanced telecommunications infrastructure in a dynamic central office environment, supporting high-impact carrier networks across multiple locations. You will gain exposure to diverse technologies and complex transport systems while working in a setting that values technical expertise, accuracy, and safety. The role includes interisland travel with per diem, lodging, board, and vehicle provided during travel assignments, supporting a blend of hands-on field work and central office operations.

Work EnvironmentThe work takes place across various central office and telecommunications sites, including interisland locations. Typical hours are Monday through Friday, with daytime shifts around 7:00 a.m. to 4:00 p.m., although alternate night hours may be required based on customer impact and project needs. Interisland travel is common, with per diem, lodging, board, and a vehicle provided for travel assignments. You will need your own vehicle to reach local sites, and parking expenses are reimbursable. The environment involves working around energized DC power, climbing ladders, accessing confined spaces, and handling copper and fiber cabling, digital voice TDM switches, DACS, DSLAMs, DLC systems, and SONET/WDM equipment, all within established safety and carrier standards.

Job Type & LocationThis is a Contract position based out of Honolulu, HI.

Pay and BenefitsThe pay range for this position is $42.00 - $48.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Application DeadlineThis position is anticipated to close on Nov 20, 2026.

Workplace TypeThis is a fully onsite position in Honolulu,HI.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.