About this role
Job Requirements
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Customer Service Engineer
- Diagnose and resolve electrical, electronic, electromechanical and software-related faults on assigned medical equipment.
- Perform preventive maintenance, safety and functional checks, repairs, installations and system upgrades in accordance with approved service procedures.
- Use test equipment, circuit diagrams, service documentation and remote expert support to identify root causes—not just replace parts.
- Communicate clearly with clinical and technical teams; document service work accurately and manage spare parts and tools responsibly.
- Work at customer sites across Bulgaria, independently after appropriate product training and authorization.
Work Experience
- Engineering education in electronics, electrical engineering, automation, mechatronics, biomedical engineering or a comparable technical discipline.
- At least 2 years of practical troubleshooting / field-service experience with complex equipment; stronger experience is welcome.
- Good fundamentals in electrical safety, measurements, power supplies, sensors, actuators and mechanical systems; a systematic diagnostic approach.
- Comfortable with Windows and basic networking (e.g., IP configuration and connectivity troubleshooting).
- Good working English and Bulgarian; confident customer communication; driving licence (category B) and willingness to travel.
- Medical-equipment experience is an advantage, not a prerequisite. We also welcome engineers from industrial automation, laboratory instruments, robotics, CNC and other complex technical systems.
Benefits
Who we are
Who we are We are a team of more than 74,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work
How we work When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at siemens-healthineers.com
What we offer
- Competitive compensation package and annual performance bonus.
- Food vouchers, additional health insurance and pension insurance.
- Company car for business use, mobile phone and laptop.
- Extensive local and international training programmes and career development opportunities.
- Opportunity to work with world-leading medical technologies and contribute directly to patient care.