About this role
The Opportunity
Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As an AES SAP SD Associate you will support SAP Customer consulting work within our Advisory practice, helping clients improve customer relationship management processes through SAP CRM application support, implementation, and training. As an Associate you will bring curiosity, adaptability, and a learning mindset to a fast-paced environment, contributing to project tasks, gathering information, asking questions, and taking ownership of your work as you build your professional brand.
In this role at PwC Acceleration Center Manila, you will assist senior team members in analyzing client needs, documenting requirements, and supporting software solutions that help clients use SAP applications more effectively. You will also develop your technical skills, respond to changing client and project needs, and contribute reliable work that supports team delivery and client objectives.
Responsibilities
- Supporting SAP CRM client engagements by gathering business requirements and translating them into system tasks
- Assisting in configuring SAP Customer Relationship Management solutions to align with customer process needs
- Participating in implementation, deployment, and transition activities for SAP applications across customer-facing workflows
- Analyzing customer management processes and identifying opportunities to streamline sales, service, and support operations
- Preparing documentation for process flows, system changes, and testing activities across SAP CRM workstreams
- Coordinating system testing, issue tracking, and defect resolution with technical and functional teams
- Helping maintain data integrity and consistency across customer records and connected application environments
- Learning and applying SAP tools, methodologies, and firm standards while supporting project deliverables
What You Must Have
- At least a Bachelor's degree
- At least 1 to 3 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- At least one SAP certification in customer-facing S/4HANA solutions
- Experiencing SAP SD or SAP Customer implementations in client settings
- Applying business process consulting and process improvement in SAP engagements
- Gathering and analyzing data from multiple sources for insights
- Communicating ideas clearly while asking questions to confirm understanding
- Adapting quickly across diverse teams and fast-paced client environments