About this role
Job summary
SELDOC is seeking an exceptional and accomplished NHS leader to join the organisation as Head of Urgent Treatment Centre (UTC) at King's College Hospital NHS Foundation Trust.
This is a significant senior leadership opportunity for an experienced operational and service transformation leader with a proven track record of delivering high-quality NHS services within complex urgent and emergency care environments.
Based at one of Londons busiest acute hospital sites, the successful candidate will provide strategic and operational leadership for SELDOCs Urgent Treatment Centre services, ensuring the delivery of safe, responsive, and high-performing patient care.
Main duties of the job
The role will lead service improvement, operational resilience, workforce leadership, and system collaboration across the wider urgent and emergency care pathway.
You will work closely with senior clinical leaders, Emergency Department colleagues, commissioners, and system partners to drive performance, improve patient outcomes, and support the continued evolution of integrated urgent care services.
Key Responsibilities:
Provide visible and effective leadership across all aspects of UTC operational delivery. Ensure services consistently reflect SELDOCs core value of Patient First. Deliver UTC services safely, efficiently, and in line with contractual KPIs, quality standards, and agreed financial frameworks. Lead continuous improvement programs to support the timely management and discharge of Type 3 patients, with a strategic focus on achieving two hour turnaround performance while maintaining resilience against demand surges and operational pressures. Maintain and further develop a high quality service capable of sustaining a CQC rating of Good or above. Foster a high performing, values driven culture that promotes accountability, collaboration, inclusion, and professional excellence. Build and maintain strong strategic relationships with Emergency Department leadership teams, commissioners, and wider health system stakeholders. Support innovation, transformation, and service redesign initiatives aligned to the future direction of urgent and emergency care.
About us
SELDOC is a GP co-operative operating across South London. We are extremely proud to have provided high quality services for 2 million patients over the past 30 years.
Job description Job responsibilities
SELDOC is a GP co-operative operating across South London. We are extremely proud to have provided high quality services for 2 million patients over the past 30 years.
SELDOC is seeking an exceptional and accomplished NHS leader to join the organisation as Head of Urgent Treatment Centre (UTC) at King's College Hospital NHS Foundation Trust.
This is a significant senior leadership opportunity for an experienced operational and service transformation leader with a proven track record of delivering high-quality NHS services within complex urgent and emergency care environments.
Based at one of London's busiest acute hospital sites, the successful candidate will provide strategic and operational leadership for SELDOCs Urgent Treatment Centre services, ensuring the delivery of safe, responsive, and high performing patient care.
The role will lead service improvement, operational resilience, workforce leadership, and system collaboration across the wider urgent and emergency care pathway.
You will work closely with senior clinical leaders, Emergency Department colleagues, commissioners, and system partners to drive performance, improve patient outcomes, and support the continued evolution of integrated urgent care services.
Key Responsibilities
Provide visible and effective leadership across all aspects of UTC operational delivery. Ensure services consistently reflect SELDOCs core value of Patient First. Deliver UTC services safely, efficiently, and in line with contractual KPIs, quality standards, and agreed financial frameworks. Lead continuous improvement programs to support the timely management and discharge of Type 3 patients, with a strategic focus on achieving two hour turnaround performance while maintaining resilience against demand surges and operational pressures. Maintain and further develop a high quality service capable of sustaining a CQC rating of Good or above. Foster a high performing, values driven culture that promotes accountability, collaboration, inclusion, and professional excellence. Build and maintain strong strategic relationships with Emergency Department leadership teams, commissioners, and wider health system stakeholders. Support innovation, transformation, and service redesign initiatives aligned to the future direction of urgent and emergency care.The successful candidate will bring substantial senior management experience within NHS operational services, alongside demonstrable expertise in performance improvement, people leadership, stakeholder engagement, and service transformation.
This is an outstanding opportunity to contribute to the leadership of a critical frontline healthcare service and to make a meaningful impact on patient care across South East London.
Person Specification
Qualifications Essential
Qualifications in and/or evidence in planning and implementation of healthcare strategy. Appropriate level and period of service delivery leadership in an urgent care organisation of at least the same size and complexity, in a similar role
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name SELDOC Healthcare
Address 76 Coombe Road
Kingston Upon Thames
Surrey
KT2 7AZ
United Kingdom
Employer's website https://www.seldoc.co.uk/ (Opens in a new tab)