About this role
Commercial Strategic Development Senior Executive | DHL Supply Chain
📍 Location: Indonesia
🏢 Company: DHL Supply Chain
🌏 Industry: Contract Logistics | Business Development | Supply Chain Solutions
Drive Commercial Growth. Generate Market Insights. Unlock Business Opportunities.
DHL Supply Chain is seeking a highly motivated Commercial Strategic Development Sr Executive to support business growth and commercial effectiveness across the organization. This role is responsible for transforming market, customer, and sales data into actionable insights that enable strategic decision-making, improve pipeline visibility, and identify new business and upselling opportunities.
As a key member of the Business Development team, you will play a critical role in supporting Business Development (BD), Key Account Management (KAM), and senior management by analyzing market trends, identifying growth opportunities, improving forecasting accuracy, and driving commercial excellence across the business.
Why Join DHL Supply Chain?
🌍 World's leading contract logistics provider
🚀 Opportunity to influence commercial growth strategy and business expansion
📈 Career growth in a global supply chain organization
🌟 Certified Great Place to Work®
Your Impact as Commercial Strategic Development Senior Executive
🔹 Commercial Data & Sales Excellence
- Monitor and maintain data quality across Contract Databases and Salesforce systems.
- Ensure data accuracy to support effective sales planning, customer management, and business reporting.
- Drive on-time contract renewal tracking and visibility.
- Support pipeline management and improve forecast accuracy through reliable commercial data.
🔹 Customer Experience & Account Support
- Manage Customer Experience Management (CXM) nomination processes and follow-up activities.
- Ensure on-time submission and reporting of CXM initiatives.
- Collaborate with BD and KAM teams to support customer engagement and retention efforts.
🔹 Market Analysis & Business Growth
- Provide market insights and monitor customer, market, and competitor developments.
- Identify emerging business trends and opportunities to support growth strategies.
- Analyze target industries and customer segments to assess growth potential.
- Recommend DHL products and supply chain solutions that align with customer needs and market opportunities.
🔹 Upselling & Commercial Opportunity Development
- Identify upselling opportunities within existing customer portfolios.
- Develop opportunity assessments based on customer requirements and market conditions.
- Support BD and KAM teams in building growth strategies for existing and prospective customers.
🔹 Stakeholder Collaboration & Process Compliance
- Partner closely with BD and KAM teams to improve commercial processes and compliance.
- Support initiatives that enhance sales effectiveness and operational execution.
- Identify training and development opportunities that strengthen commercial capabilities across the team.
What We're Looking For
✅ Bachelor's Degree in Business Management, Business Development, Business Administration, Supply Chain Management, or a related field
✅ Minimum 3 years of experience in Sales, Key Account Management, Business Development, or a related field
✅ Supply Chain industry experience is highly preferred
✅ Strong knowledge of:
- Business Development
- Key Account Management
- Market Analysis & Business Intelligence
- Sales Pipeline Management
- Customer Relationship Management
- Commercial Strategy Development
✅ Strong analytical and strategic thinking capabilities
✅ Excellent negotiation and communication skills
✅ Ability to build and maintain strong customer relationships
✅ Good understanding of market trends, customer behavior, and competitive landscapes
✅ Professional proficiency in English and Bahasa Indonesia
✅ Supply Chain Management certification or relevant business certifications will be an advantage