About this role
About us
DHL is the global leader in logistics - with more highly experienced professionals at more locations in more countries than any other provider. Our goal is to build strong, long-term partnerships with customers by providing world class services, across all our operations. We are the first choice for companies looking to outsource freight forwarding, warehousing, distribution, transport and supply chain management.
Tasks & responsibilities
- Lead customs activities both ocean import and ocean export, make sure of the daily operation has been complete and to avoid of any extra charge from any customs failure.
- Provide & set up customs knowledge with internal processes to ensure smooth operation of the increased volume and delivery of revenue growth and profit targets.
- Ensure all handling processes are in compliance with company policy and customs regulations to deliver maximum productivity
- Support and update team on customs knowledge, also coordinate with sales team on customers’ visitation to gain more processes visibility and confidence with DGF business & solutions.
- To provide of the skills and experience to improve of the efficiency operation and provide the appropriate solution with the customers.
- To manage and conduct the Customs Consultation for contracted customers.
- To develop and set up tools and processes for Customs Auditing manual.
Qualifications & experience
- At least 7-10 years experiences in Freight or Logistics.
- Strong in Customs Formality Process and Regulation.
- Customs Specialist Certification is an advantage.
- Good communicate in English both written and verbal.
- Good command of computer skills.
- Strong Leadership skills.
- Strong management problem analysis and problem solving skills.