About this role
Job summary
We're recruiting a Ward Clerk to provide administrative support for our multi-disciplinary team on Kennet Ward at Littlemore Mental Health Centre in Oxford. This is a full-time role.
Kennet Ward is a 15 bedded medium secure ward within our forensic service. Our service users are men with a diagnosis of mental health conditions and/or neurodivergence. Many of our service users have had experience of the criminal justice system and may have experienced trauma.
You'll be managing correspondence, maintaining records, coordinating meetings, and be the first point of contact for internal and external queries. Your excellent organisational and communication skills will be essential in managing office systems, handling patient information confidentially, and ensuring all documentation is up to date. You will also be involved in ordering supplies, arranging transport, and assisting with staffing coordination.
We recognise that team members are our greatest asset and will ensure you feel supported and encouraged to fulfil your potential. We offer excellent learning and development opportunities for career progression.
We are looking for a motivated team player with strong IT skills, attention to detail, and the ability to prioritise tasks in a busy environment. If you have a passion for supporting healthcare services and thrive in a fast-paced setting, we would love to hear from you!
This role includes an RSU allowance of £1,446 per annum on top of your salary.
Main duties of the job
In this varied role, you will work closely with clinical teams, liaising with healthcare professionals, social services, and external agencies to support the delivery of high-quality care.
Main duties include:
Managing the Office Area Keeping the ward office organised and tidy Sorting and distributing ward mail and ensuring correspondence from the unit is appropriately signed and posted. Performing secretarial tasks to include typing, as agreed with the Business and Performance Manager/Ward Manager. Co-ordinating the ward diary and room booking. Organising and attending meetings and producing minutes Supporting the nursing team in co-ordinating CPA and other clinical meetings. Answering telephone calls, recording messages and taking follow up action eitherpersonally or by ensuring that they are dealt with by the appropriate people. Making telephone calls and arranging appointments at the request of nursing staff. Arranging transport for clients/staff. Organising bank staff at the request of the Business and Performance Manager. Liaise with other Clinical Team members, GP's, Social Services, Voluntary Agencies, other Trust departments and general hospitals. Please refer to the job description attached for a comprehensive list of duties.
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our ward values ensure Kindness, Safety and Effective Team-work. This compliments the trust values which are: "Caring, Safe and Excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme Mental Health First Aiders Staff accommodation (please note waiting lists may apply) Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person Specification
Skills and Knowledge Essential
Good written and verbal Skills Good organisational skills Good IT skills
Desirable
Knowledge of Microsoft Office Packages
Experience/Qualifications/Training Essential
Ability to work within a team Good numeracy and literacy skills
Desirable
Medical Secretary/ NHS experience
Other work related requirements Essential
Word processing experience Ability to prioritise own workload Excellent telephone manner
Desirable
Working knowledge of the internet
Personal Attributes: Essential
Good communication skills
Desirable
Understanding of the Data Protection Act
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Oxford Health NHS Trust
Address Kennet Ward- Oxford Clinic
Littlemore Mental Health Centre
Oxford
OX4 4XN
United Kingdom
Employer's website https://www.oxfordhealth.nhs.uk (Opens in a new tab)