About this role
Join our dynamic Team at DHL Global Forwarding! We are looking for GSC Data Protection Role
Role Purpose
Support the Global Data Protection & AI Governance office by coordinating initiatives, preparing metrics and presentations, tracking actions, and following up with global, regional, and country stakeholders. The role provides practical project support across data protection & AI Governance activities, including DPRs, PIAs, other assessments, monitoring activities, risk and findings follow-up, and investigation support when needed.
Key Responsibilities
Data Protection Support Responsibilities
- Support Global Data Protection Office reporting activities, including collection, validation, and consolidation of data protection metrics.
- Assist regions and countries with DPRs by tracking completion, following up on missing inputs, and organizing evidence and documentation, reassessing DPRs where quality improvement is required.
- Support PIAs by coordinating information requests, maintaining assessment trackers, following up on open actions, reassessing PIAs where quality improvement is required.
- Track data protection risks, findings, mitigation actions, and overdue items, escalating delays or quality concerns as needed.
- Coordinate data protection-related activities with Regional Data Protection Officers, Local Data Protection Officers, regional teams, country teams, and other stakeholders depending on the task.
- Conduct research on applicable regional and local data protection laws.
AI Governance Support Responsibilities
- Assist in the review and assessment of AI use cases to ensure compliance with applicable laws, regulations, and internal governance requirements.
- Help identify, assess, and document legal, compliance, privacy, ethical, and operational risks associated with AI systems.
- Contribute to the implementation of requirements arising from the EU AI Act, GDPR, and other relevant digital regulations.
- Assist in maintaining AI governance documentation, inventories, records, templates, and guidance materials.
- Monitor developments in AI-related legislation, standards, and regulatory guidance, including the EU AI Act, GDPR, NIS2, Data Act, and other relevant frameworks.
- Contribute to internal communications, FAQs, guidance documents, presentations, and knowledge-sharing initiatives.
- Prepare management reports, dashboards, presentations, and other materials related to AI governance activities.
- Identify recurring gaps, delays, documentation issues, and opportunities to simplify or standardize processes.
Required Qualifications
- Bachelor’s degree in law, Data Protection, Project Management, or a related field.
- 2–4 years of relevant experience in GDPR/EU AI Act & other data protection laws like CCPA/PIPL/POPIA etc, legal, data protection audit, risk management, project coordination.
- Good understanding of data protection principles & AI governance, with willingness to further develop knowledge of data protection governance, risk assessments, and privacy-related processes.
- Experience preparing metrics, presentations, trackers, reports, or management updates.
- Strong proficiency with Microsoft Office tools, especially PowerPoint and Excel; experience with SharePoint, Teams or similar platforms is an advantage.
- Strong written and verbal communication skills in English.
- Ability to work with structured data, follow up on action items, and maintain accurate documentation.
- High attention to detail and ability to handle confidential or sensitive information appropriately.
- CIPP/E, AIGP certified or any other recognized relevant privacy or AI certification.
- Experience with OneTrust would be recommended.
Core Competencies
- Organized, structured, and process-oriented.
- Stakeholder Coordination
- Project Management
- Ability to work with structured processes, templates and deadlines
- Strong follow-up discipline and ability to manage multiple deadlines.
- Clear and professional communicator.
- Detail-oriented, accurate, and reliable in documentation and reporting.
- Collaborative and service-minded, with the ability to work effectively with global, regional, and country stakeholders.
- Proactive in identifying gaps, delays, and improvement opportunities.
- Comfortable working in a global, cross-functional environment.