About this role
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
DHL Global Forwarding has an opening for Head of Customs (CDZ) in Accara, Ghana. Join us in connecting people and improving lives!
Job purpose
Participate in design and ensure the implementation of customs and trade compliance strategy to provide clearance of freight documentation through the relevant customs authorities, work with customers to guide and advise on customs regulation qualifications in line with business strategy and objectives, corporate guidelines and policies
In this Head of Customs (CDZ) position
- Contribute to develop customs and trade compliance strategy in line with business strategy and requirements, corporate guidelines and policies
- Prepare plans and monitor customs & trade compliance and regulatory affairs activities to optimize service and cost performance in the customs clearance activities
- Ensure research, identification and processes for obtaining permits, licenses, certificates and authorizations required for customs clearance
- Guide preparation of customs declarations and other required documents describing goods and materials being shipped and improve compliance with all import/ export regulations
- Review inbound and outbound gateway customs activities to enhance customs clearance performance at import and export
- Monitor fulfilment of customs requirements for the import/ export and trans-shipment of packages and documents in a time sensitive environment
- Ensure achievement of high standards of operational quality throughout customs clearance process, data quality and support functions
- Ensure delivery of customs brokerage services meeting operational standards and customer expectations, and support implementation of global and regional brokerage solutions
- Track and anticipate potential changes in statutory regulations impacting the business or its customers
- Establish connections, build relations and liaise with counterparts in customs authorities and government bodies for running smooth operations
- Participate to develop customs processes and procedures and ensure adherence to compliance standards, legal requirements and import/ export control legislation
- Study issues, determine opportunities and introduce best practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling cost
- Advice customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics
Stakeholders
- Influence others outside of own job area regarding policies, practices and procedures
- Develop strong, trusting relationships with business leaders across DHL
- Cooperate with and coordinate 3rd parties e.g. external service providers
- Advise customers and key stakeholders on processes, systems and tools
Management Responsibility
- Manage experienced professionals who exercise latitude and independence in assignments
Now, here is what we need from you!
- Business Operations
- Compliance Strategies
- Customs Regulations
- Customs Trade Compliance
- Customs Valuation
- Harmonized Tariff Schedule
- Leadership
- Performance Management
- Project Management
- Stakeholder Management
- Experience: More than 6 years of experience
- Education: Bachelor’s degree or equivalent experience/qualification
We offer
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
- The largest global network with more than ~30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service
Our Vision: The Logistics Company for the World.
Our Mission
Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.