About this role
Job summary Job title: Healthcare Assistant (Phlebotomist) Location: The Randolph Surgery Salary: Up to £30,000 depending on experience Hours: 37.5 (Monday-Friday;08:00-16:00) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring: We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious: Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful: Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence: We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners. Main Responsibilities: As a valued member of the Operose Health team, your key duties will include: Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care. Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained. You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy. Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care. Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering. Obtaining blood samples of the appropriate quality, taken with minimal stress to patients, which will help with patients diagnosis and treatment. Accurately labelling samples and preparing them for collection to the pathology department for analysis.
Main duties of the job As a Healthcare Assistant (Phlebotomist) at Operose Health, you'll support the delivery of primary care services. Responsibilities include assisting with patient care, supporting CQC outcome-related duties, conducting clinical procedures such as BMI and blood pressure checks, and completing administrative tasks. You'll work closely with patients with long-term conditions, ensuring quality blood samples are taken with minimal stress to aid in patient diagnosis and treatment. Experience in phlebotomy and in a primary care setting is essential, along with a completed recognized phlebotomist training course. Your role is vital in supporting our mission to improve access, outcomes, and patient experience in healthcare.
About us Operose Health, a primary care provider, focuses on enhancing patient access, outcomes, and experiences through dedicated, compassionate, and resourceful care. Our team empowers each member to excel, fostering a supportive environment for patients and colleagues. We uphold values of Caring, Ambitious, Resourceful, and Excellence (CARE) to redefine and advance primary care delivery. Joining Operose Health means being part of a continuous effort to revolutionize the future of healthcare, going beyond traditional service delivery to ensure quality and comprehensive care for all patients, employees, and NHS partners. We provide opportunities for professional growth and specialization.
Job description Job responsibilities
Job title:Healthcare Assistant (Phlebotomist)
Location:The Randolph Surgery
Salary:Up to £30,000 depending on experience
Hours: 37.5(Monday-Friday;08:00-16:00)
Help us to deliver great primary care by improving access, outcomes and patient experience.
At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.
Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities: As a valued member of the Operose Health team, your key duties will include:
Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care. Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained. You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy. Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care. Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering. Obtaining blood samples of the appropriate quality, taken with minimal stress to patients, which will help with patients diagnosis and treatment. Accurately labelling samples and preparing them for collection to the pathology department for analysis.Ideal Candidate: What we look for in new colleagues:
Experience in a Primary Care setting and phlebotomy. Completed recognised phlebotomist training course. Able to work within processes, procedures and maintain confidently and data security. Must be able to adapt with changing priorities and be personable, polite and patient with our patients. Must have basic PC skills such as Word, Excel and email. Ability to use own judgement and be aware of professional boundaries they are working to An understanding of infection control and sterilization practices. Taking blood is a special skill, which requires patience and the ability to engage with both adults and children. You need to have a calm approach and to have had experience in a clinical environment and be able to care for people if distressed. Package Description: How well support you:
27 days annual leave plus bank holidays pro rata. Access to our bespoke learning management system and annual formative clinical assessments to support competency development. The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. Car benefit scheme specialising in electric vehicles. Cycle to work scheme. Travel season ticket loans Discount cards. Employee wellbeing services including free yoga videos and employee wellbeing app.
Person Specification
Qualifications Essential
Experience in a Primary Care setting and phlebotomy. Completion of a recognized phlebotomist training course. Basic PC skills, including Word and Excel. Understanding of infection control and sterilization practices. Ability to adapt to changing priorities and work within processes.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Operose Health
Address Operose Health
Maida Vale
W9 1NH
Employer's website https://www.operosehealth.co.uk/ (Opens in a new tab)