About this role
Job summary Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support 40+ care homes across the North East and Scotland Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. This is a home-based role, with regular travel across North East and Scotland Required experience/qualifications: A background in sales, marketing, and/or communications Previous experience managing a high-performing sales team Confident in using various reporting processes Experience analysing market and financial data, and presenting conclusions Full UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectives Line manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service Advisors Strategic input
Main duties of the job Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support 40+ care homes across the North East and Scotland Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each home. We need someone who is self-motivated, creative, and detail-oriented, able to communicate ideas clearly at all levels. This is a home-based role with travel across North East and Scotland. Responsibilities include reviewing the top line of each care home, managing a team of Customer Relationship Managers and Home Service Advisors, and driving occupancy, revenue, and EBITDAR objectives. The role involves strategic input into inquiry generation, recruitment and training of staff, overseeing activities and life enrichment programs, and managing social media for over 40 care homes.
About us Barchester Healthcare is a prestigious healthcare provider known for being one of the best companies to work for in the UK. With a strong emphasis on ensuring employees are respected and valued, Barchester offers a supportive environment with numerous progression opportunities. The organisation operates a vast network of care homes and aims to positively impact the commercial success of each establishment through innovative strategies. By supporting a wide range of care facilities, Barchester is committed to delivering high-quality and customer-focused services, while fostering a culture of growth and development among its staff. Employees benefit from generous salaries, car allowances, access to various retail and leisure vouchers, and free learning and development opportunities.
Job description Job responsibilities
(Generous salary plus car allowance plus Bonus)Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support 40+ care homes across the North East and Scotland Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels.This is a home-based role, with regular travel across North East and Scotland
Required experience/qualifications: A background in sales, marketing, and/or communications Previous experience managing a high-performing sales team Confident in using various reporting processes Experience analysing market and financial data, and presenting conclusions Full UK driving licenceResponsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectives Line manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service Advisors Strategic input into enquiry generation across the division Work with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areas Recruitment, induction, training, and retention of Customer Relationship Managers and Home Services Advisors Oversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homes Maintain a good awareness of the market opportunities across the division Travel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challenges Deliver occupancy support sessions on a monthly basis across all regions to develop clear action plans Work closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethos Support Barchester's ambitious new build programme to ensure occupancy growth in 3 newly opened homes Oversee social media activity for over 40+ care homes in the division. Demonstrate a clear focus on quality and customer experienceRewards and Benefits: Generous salary Competitive car allowance Access to a range of retail and leisure vouchers Free learning and development opportunitiesAs the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.7766
Person Specification
Qualifications Essential
A background in sales, marketing, and/or communications. Previous experience managing a high-performing sales team. Confident in using various reporting processes. Experience analyzing market and financial data, and presenting conclusions. Full UK driving licence.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Ruchill
G20 9NU
Employer's website https://www.barchester.com/ (Opens in a new tab)