About this role
Salary: £40,000 - 50,000 per year
Requirements
- Hands-on experience supporting Apple devices with Jamf Pro or a comparable device-management platform
- Experience supporting and administering IT services in a cloud-first environment; experience in a creative business is beneficial but not essential
- Strong Microsoft 365 administration skills, including Entra ID, Exchange, SharePoint, OneDrive, and Teams
- Working knowledge of business networking, including Wi-Fi, VPNs, DNS, and firewalls
- Familiarity with scripting and automation
- Highly organised, security-minded, and resourceful, with excellent communication skills
- Experience working in environments that follow security compliance frameworks
Responsibilities
- Administer our cloud infrastructure, including Apple/Jamf, Windows, Microsoft 365, and font-management platforms
- Support secure operations through user-access administration, patching, endpoint protection, and backups
- Monitor service health, device compliance, and security alerts, and respond to incidents alongside our Head of IT
- Assist with compliance activities and documentation, including ISO 27001, GDPR, and Cyber Essentials
- Support the administration of SaaS applications, software licensing, and third-party supplier renewals
Technologies
- Cloud
- Support
- Microsoft 365
- Security
- SharePoint
- Windows
- Office 365
More
We are a people-focused brand agency based in Bristol, with a collaborative team and a fast-paced creative environment. Our cloud-first studio is approximately 90% Mac, alongside a small Windows setup. This is a varied role working closely with our Head of IT and offering the opportunity to take ownership of a modern cloud estate and implement technology enhancements. The position is hybrid, with at least three days per week in our Bristol office, Monday to Friday. Salary is £40,000 to £50,000 plus a benefits package.
last updated 45 week of 2026