About this role
Salary: £40,000 - 40,000 per year
Requirements
- Experience in Microsoft CSP operations and M365 licensing
- Hands-on experience with Microsoft Partner Centre
- A background managing subscriptions, renewals or commercial operations
- Advanced Excel skills and strong reporting skills
- Attention to detail and a process-driven mindset
- Nice to have: experience with GDAP, CPOR, PAL, Microsoft incentives, Azure, M365 and Copilot commercial models, Power BI or HubSpot, or experience at an MSP or Microsoft partner
Responsibilities
- Set up new customer tenants, partner associations and delegated admin (GDAP) records
- Provision Microsoft licences and subscriptions, and process additions, reductions, cancellations and renewals
- Maintain renewal schedules and flag risks to the commercial team
- Manage Partner Centre data, including CPOR and PAL associations
- Track Microsoft incentives, rebates and funding, and identify missed opportunities
- Investigate licensing and billing discrepancies
- Produce licensing, usage and consumption reports across Microsoft 365, Copilot and Azure, including optimisation and upsell insights
- Improve and automate lifecycle processes, controls and audit records
- Maintain accurate records and provide insights to Microsoft Customer Success Managers and Account Managers
Technologies
- Azure
- Copilot
- Excel
- HubSpot
- Microsoft 365
- Power BI
- Office 365
- Cloud
- DevOps
More
We are the UKs largest managed service provider and are seeking a Microsoft Licensing & Lifecycle Specialist to take ownership of our Microsoft customer estate. This mainly internal-facing role covers the operational lifecycle from accepted order through onboarding, provisioning, licence changes, renewal and offboarding; it does not own sales or customer relationships. The salary is £40,000 plus travel expenses for travel beyond your base office. The role is hybrid, with three days a week in the office, and can be based in London, Solihull, Wakefield, Sevenoaks or Manchester. Benefits include 25 days holiday, increasing by one day a year to 28, private medical cover, virtual GP, eye care, an employee assistance programme and access to our in-house learning academy for ongoing development. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
last updated 45 week of 2026