About this role
Salary: £60,000 - 70,000 per year
Requirements
- Experienced Platform Reliability Engineer
Responsibilities
- Monitor, diagnose and resolve technical incidents, responding to monitoring alerts and Service Desk escalations.
- Provide technical support during major incidents, supporting service restoration, stakeholder communications and root-cause analysis.
- Take ownership of escalated issues, working closely with Software Engineering, Platform Engineering, Infrastructure teams and third-party suppliers.
- Drive service improvements and contribute to post-incident reviews and preventative actions.
- Maintain service tickets, incident records, operational runbooks and knowledge articles.
Technologies
- Support
- DevOps
More
We are an industry-leading, technology-first organisation seeking a Platform Reliability Engineer to join our team permanently. This role offers the opportunity to help maintain the reliability, availability and performance of critical live services in a forward-thinking technology environment. The salary is £60,000–£70,000, with hybrid working that includes three days per week in Milton Keynes.
last updated 45 week of 2026