About this role
Salary: £60,000 - 100,000 per year
Requirements
- Strong technical knowledge across infrastructure, networks, and support platforms
- Proven experience designing, implementing, and managing observability frameworks in complex enterprise environments
- Understanding of telemetry principles, including metrics, logs, and traces
- Experience with hybrid environments, including VMware, Hyper-V, on-premises infrastructure, Azure, Veeam, and dHCI platforms
- Experience developing observability strategies, managing platforms and tools, and delivering dashboards, reporting, and actionable insights
- Ability to use data to drive continuous improvement, support service transitions, provide technical leadership, and enhance observability maturity
Responsibilities
- Design, implement, and continuously improve our observability capability across infrastructure, networks, platforms, and applications
- Ensure services are measurable, visible, and proactively managed through telemetry, monitoring, alerting, and reporting
- Work closely with Service Delivery and technical teams to embed observability best practices into existing and new services
- Own the observability toolset and develop meaningful dashboards and alerting strategies
- Support incident resolution and drive continuous improvement through data-led analysis and governance
- Act as our observability subject matter expert to help reduce service disruption, improve operational efficiency, and support proactive service management
Technologies
- Azure
- Hyper-V
- Support
- VMware
- Veeam
- Cloud
More
We are one of the UKs leading port and logistics companies, with substantial capital investment planned over the next five years as we work toward becoming the UKs leading port operator. We aim to grow and transform the supply chain for our customers, decarbonize our operations, and achieve Net Zero Port Operations by 2040. Our facilities and technology are central to our success, and we rely on talented people to support our growth. We offer a competitive salary, 27 days of annual leave plus bank holidays, up to 10% matched pension contributions, and flexible benefits including a salary sacrifice car scheme, healthcare cash plans, Cycle2Work, critical illness insurance, gym membership, and retail vouchers. We support learning and career development, providing more than 50,000 hours of training and personal development last year, and offer an Employee Assistance Programme to support colleagues physical and mental health.
last updated 45 week of 2026