About this role
Job summary
The Patient Discharge Facilitator will provide an essential support service to the efficient running of The Patient Flow Team.
They must have the ability to work as part of a team as well as being able to work on their own initiative.
The post holder must have excellent communication skills, IT competent, be able to work well under pressure and prioritise their work load.They will assist in the safe and timely discharge of patients from both Southport and Ormskirk Hospitals.
This post is for 22.5 hours per week over 3 days, however there could potentially be opportunity to increase to 30hrs in September.
Main duties of the job
Work closely with clinicians, social work teams and multidisciplinary teams to deliver a high quality patient focused service. Liaise with multi-disciplinary teams to facilitate accurate assessments of patient's needs. Ensure that patients, relatives and carers are provided with information about discharge planning and that the information and timescales of the discharge are provided and understood. Liaise with pharmacy to ensure TTO's are ready for the patients discharge Liaise with ambulance control when ambulance transport is required for the patients discharge. Liaise with care/nursing homes to ensure timely assessments and completion of required documentation to facilitate discharge. Attend the regular discharge planning meetings and raise any relevant issues with the multi-disciplinary team to ensure resolution prior to discharge. Ensure that all relevant discharge information is recorded accurately, processed on time and is communicated to the multi-disciplinary team. Ensure awareness of the hospital discharge policies are communicated to all relevant parties.
About us
The post holder will act as a competent and integral part of the team, supporting the medical and nursing team in the flow of patients out of the organisation from the Accident and Emergency department to the Rehabilitation wards.
They will liaise with key members of the multidisciplinary team, social services and partners to gain intelligence on actual or potential discharges and or barriers to discharges.
The post holder will be able to utilise and update the various IT systems available in the Trust to support the smooth flow of patients across the organisation.
Job description Job responsibilities
For further information please see the attached Job Description.
Advertising Date:15th May 2026
Closing Date: 29th May 2026
Shortlisting Date: 1st June 2026
Interview Date: 16th June 2026
Person Specification
Knowledge and Experience Essential
Experience in an acute/community setting Experience in an urgent care setting Knowledge of nursing assessments and how to perform
Desirable
Clear knowledge of the discharge process Awareness of key national and local policies and their impact on practice Understanding and support of the benefits of clinical supervision and reflective practice
Qualifications Essential
NVQ level 4 or above in Health and Social care or Similar qualification or relevant experience.
Desirable
NVQ assessors' certificate
Skills Essential
Ability to communicate both verbal and written Excellent numeracy and literacy skills Excellent interpersonal skills Ability to work both autonomously and as part of a team Ability to care for patient workload and manage their needs with supervision from registered discharge co-ordinator Ability to undertake nursing assessments and document clearly Flexible approach to the workplace Good knowledge of IT systems such as patient databases and Microsoft office suite Ability to handle sensitive or complex situations and resolve conflict Excellent negotiation and influencing skills
Other Essential
Work pattern may be unpredictable and involves shift patterns The post may have some distressing circumstances when dealing with terminally ill, chronically sick, disabled patients, patient death.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust
Address Southport General Hospital
Town Lane
Southport
PR8 6PN
United Kingdom
Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)