Logistics Support @ Nerams Limited

Job summary

To support the Logistics Manager and Logistics Team Leaders in keeping Nerams

vehicles, equipment, stock and stations ready for operational use. The post holder will

carry out allocated logistics duties, support ambulance crews and maintain accurate

records, helping the service operate safely and with minimal disruption

Main duties of the job

• Complete tasks assigned by the Logistics Manager or Team Leaders, reporting delays and outstanding work.
• Prepare, clean and replenish vehicles and equipment in line with company and IPC procedures.
• Carry out vehicle and equipment checks, reporting defects, damage, missing or expired items.
• Assist with vehicle servicing, MOTs and repairs, maintaining accurate fleet records.
• Safely move and deliver vehicles, equipment and supplies as authorised.
• Provide logistics support to ambulance crews and act as a point of contact during rostered duties.
• Communicate with suppliers, crews, control and management regarding operational requirements.
• Support accurate reporting of vehicle defects, incidents, near misses and safety concerns.
• Monitor, check and replenish stock, ensuring correct storage, rotation and expiry management.
• Manage medication and oxygen stock checks where trained and authorised, maintaining accurate records.
• Complete routine vehicle, equipment, stock, oxygen and cleaning audits.
• Maintain clean, safe and organised stations, stores and working areas.
• Complete accurate records, daily reports and handovers using company systems.
• Follow company policies, safety procedures and working time requirements.
• Support new colleagues with familiarisation and routine duties when required.
• Undertake other reasonable duties appropriate to the role as directed by the Logistics Manager or Team Leaders.

About us

Nerams Ltd is a Care Quality Commission (CQC) regulated independent ambulance service with a wealth of operational and educational experience. The directorate of the organisation combines healthcare professionals, operational managers, logistics and systems experts, and educators to provide leadership and systems that maintain a high level of service to all users.

Job description

Job responsibilities

Main Purpose of the Role

To support the Logistics Manager and Team Leaders in maintaining vehicles, equipment, stock and stations, ensuring operational readiness and providing effective support to ambulance crews.

Main Duties and Responsibilities

• Complete allocated logistics tasks and report outstanding work or concerns.
• Prepare, clean, check and replenish vehicles and equipment in line with company procedures and IPC requirements.
• Identify and report vehicle defects, damage, missing equipment and safety concerns.
• Assist with vehicle servicing, MOTs and repairs, maintaining accurate records.
• Collect, deliver and move vehicles, equipment and supplies safely and as authorised.
• Provide practical logistics support to ambulance crews and communicate with operational teams.
• Monitor stock levels, check expiry dates, manage deliveries and arrange replenishment.
• Complete medication and oxygen checks where trained and authorised.
• Carry out vehicle, equipment, stock and cleaning audits.
• Maintain clean, safe and organised stations, stores and work areas.
• Complete accurate records, reports and handovers.
• Follow company policies covering health and safety, safeguarding, confidentiality, security and infection prevention.
• Maintain professional working relationships with colleagues, suppliers and operational teams.
• Complete mandatory training and support new colleagues where required.
• Undertake other reasonable duties as directed by the Logistics Manager or Team Leaders.

General Responsibilities

• Maintain patient, staff and company confidentiality.
• Follow all company policies, procedures and safe working practices.
• Report accidents, incidents, hazards and safeguarding concerns.
• Maintain high standards of professionalism, equality and respect.
• Participate in training, supervision and personal development.
• Safeguard company vehicles, equipment, stock and premises.

Special Conditions

• Based at Ferryhill, working in person.
• Full-time employment on a flexible rota, including nights, weekends and bank holidays where required.
• Maintain a valid driving licence and meet company insurance requirements.
• Complete all required pre-employment checks and training.

Person Specification

Essential

• Relevant experience in transport, logistics, ambulance services or a similar setting.
• Full UK driving licence with at least one year of driving experience.
• Must be over 21 for insurance purposes.
• Good communication, organisation and IT skills.
• Ability to manage competing priorities and work independently or within a team.
• Good attention to detail and accurate record keeping.
• Reliable, professional and flexible.
• Able to commute to Ferryhill.

Desirable

• At least one year of logistics experience.
• Experience in vehicle preparation and equipment checks.
• Knowledge of stock control and distribution.
• Experience completing audits and maintaining records.

Benefits

• Annual leave and company pension.
• Ongoing training and development.
• Employee mentoring.
• Health and wellbeing support.
• Free flu jabs and on-site parking.
• Private dental and medical insurance.

This keeps the important operational, compliance and employment requirements from the original document while making it considerably easier to read.

Person Specification

Qualifications

Essential

• Knowledge and Experience
• Previous experience in a relevant setting such as ambulance services, transport, logistics or the military.
• An understanding of transport compliance, working time requirements and safe working practices.
• Experience communicating with drivers, frontline employees, customers or members of the public.
• Skills and Abilities
• Clear verbal and written communication with people at all levels.
• Ability to organise a busy workload, respond to changing priorities and maintain
• standards in a fast paced environment.
• Good literacy, numeracy and attention to detail when checking stock and completing records.
• Confident IT skills, including Microsoft Office, email and the ability to learn new company systems and digital checklists.
• Ability to follow a quality management system, company procedures and reporting
• arrangements.
• Ability to carry out the practical duties of the role, including vehicle preparation and
• safe handling of equipment and supplies, using training and handling aids as required.
• Ability to recognise safety concerns, take appropriate action within the role and escalate matters promptly.
• Personal Attributes
• Reliable, proactive and able to work independently or as part of a team.
• Professional, approachable and able to handle sensitive situations calmly and tactfully.
• High standards of personal hygiene and presentation.
• Willingness to undertake training and work the agreed rota.
• Ability to commute reliably to Ferryhill or relocate before starting employment.
• Driving Requirements
• Full car driving licence with a minimum of one year of driving experience.
• Must be over 21 years old for insurance purposes.
• Able to meet company driving and insurance requirements for allocated vehicles.

Desirable

• Desirable Skills
• At least one year of logistics experience.
• Experience of ambulance vehicle preparation, cleaning or equipment checks.
• Knowledge of stock control, stock rotation and distribution.
• Experience completing audits or using fleet, defect or stock management systems.

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)