About this role
Job summary
Do you fancy a career with an award winning integrated health and care NHS Foundation Trust?
Wirral Community Health and Care NHS Foundation Trustis an innovative and forward-thinking organisation, delivering high quality health and care services to the populations of Wirral, Cheshire East, St Helens and Knowsley.
We take great pride in being an open, trusting and compassionate organisation. The Trust is committed to promoting and building a team that enhances inclusion, diversity and equality. We strongly believe that working together with our partners, listening to and engaging with our patients, service users and their families we can make a real difference to the lives of local people within our communities.
We currently deliver outstanding0-19 and 0-19+ Health and Wellbeing Servicesacross Wirral, Cheshire East and St Helens and Knowsley, supporting over 250,000 children and young people. Our dedicated, innovative and forward-thinking children and young people's services have a positive impact on the health and wellbeing of families in our communities.
We work closely with our commissioners and partners to deliver the best possible services for the children, young people and families.
Main duties of the job
To support the improvement of business and administrative systems.
To analyse and report service data and information
To support service development and other project work
Please be advised this role is based within Cheshire East, within the 0-19 Service, at Knutsford Family Hub.
About us
Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.
As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.
Job description
Job responsibilities
Please See Attached Job Description and Person Specification for more details about this exciting role
Person Specification
Qualifications and Professional Training
Essential
- NVQ Level 2, GCSE Level or equivalent experience
Desirable
- Demonstrable working knowledge of Microsoft packages including Word, Excel and Outlook
Experience and knowledge
Essential
- Previous experience of dealing with the public and taking telephone enquiries
- Experience of accurate data inputting
Skills and attributes
Essential
- Good oral and written communication skills with people from a wide variety of backgrounds
- Ability to produce work of a good standard with attention to detail
- Ability to communicate sensitively with all staff groups, patients and their families
Desirable
- Ability to work under pressure to meet tight deadlines
- Good organisational skills
Personal qualities
Essential
- Patient
- Flexible
- Ability to use own initiative but understand the need to seek advice when necessary
- Ability to travel to clinics/meetings/sessions across the trust
Desirable
- Proactive
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wirral Community Health and Care NHS Foundation Trust
Address
Knutsford Childrens Centre
Manor Park North
Knutsford
WA168DB
United Kingdom
Employer's website
https://www.wchc.nhs.uk/ (Opens in a new tab)