About this role
Job summary
King's Mill Hospital is seeking a highly organised and compassionate Receptionist to join our friendly and dedicated maternity team. This is an exciting opportunity to play a vital role in supporting women, babies and families throughout their maternity journey while contributing to the smooth and effective running of our Sherwood Birthing Unit. This role requires working nights, weekends and bank holidays.
We are looking for individuals with excellent communication, administrative and customer service skills who are committed to delivering a high-quality service and providing an exceptional experience for women accessing our maternity services.
Working closely with the Department Leader, midwives, sonographers, clinicians and multidisciplinary colleagues, you will provide comprehensive administrative and clerical support to the wider team.
As one of the first points of contact for women and families attending the birthing unit, you will provide a warm, welcoming and professional reception service while ensuring confidentiality and excellent customer care at all times.
At King's Mill Hospital, you will be joining a supportive and inclusive team committed to delivering outstanding care to women and families. Apply now to join our team!
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you.
We have an open, inclusive and diverse culture and we would like you to be part of the team.
Job description
Job responsibilities
Person Specification
Knowledge Requirements
Essential
- Computer literate eg Microsoft Office applications Excel and Word
Desirable
- Knowledge of Medway PAS IT system and NHS in general
Qualifications
Essential
- Good general education with GCSE English at grade C or above
Further Training
Desirable
- Knowledge and use of Medway PAS and ORION ( electronic maternity pathway), national Maternity Screening Programme software eg NIPE SMART, Newborn Blood Spot
Experience
Essential
- Clerical experience
- Customer care experience
Contractual Requirements
Essential
- Regular attendance and willingness to work flexible hours as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sherwood Forest Hospitals NHS Foundation Trust
Address
King's Mill Hospital
Mansfield Road
Sutton in Ashfield
NG17 4JL
United Kingdom
Employer's website
https://www.sfh-tr.nhs.uk/ (Opens in a new tab)