About this role
Job summary
St Clare Hospice is a charity that provides specialist palliative care to patients and families in West Essex and the East Hertfordshire borders.
We are looking for Bank Van Drivers to support our retail team. Working closely with our shops, you will help maximise sales through the collection, delivery, and movement of donated stock and furniture, while helping to keep our retail van service operating seven days a week.
This is a varied role where you will represent St Clare Hospice in the community while supporting our retail operation through stock movement, collections, and deliveries.
Applicants must be aged 30 years or over due to the requirements of our vehicle insurance policy.
Main duties of the job
- To assist with the St Clare Hospice distribution service by acting as a driver of the company van completing deliveries and collections To raise the profile of St Clare Hospice in the local community through excellent customer relations
About us
St Clare Hospice is a charity providing specialist palliative care to improve the lives of people affected by a life-limiting illness in West Essex and the borders of eastern Hertfordshire. Our care helps patients, their families, and carers, to make the most of every moment together, no matter how long they have left to live. We support them both at home and in the Hospice.
Job description
Job responsibilities
- To drive the van during the day-to-day operation of collection and distribution of donated and new goods, to a daily job list supplied by Assistant Shop Manager Harlow and or the shop team.
- This will involve manual handling of furniture with assistance, as well as other goods to and from the St Clare van To comply with the St Clare Hospice employer vehicles policy at all times which includes insurance provisions, and reporting of accidents, fines, etc To help plan the daily list of deliveries and collections to achieve the most efficient schedule To deal with customer enquiries, complaints, keeping the Assistant Shop Manager Harlowe informed of any such matters To liaise with Shop Managers regarding furniture requirements so that available space is utilised as much as possible To keep the Assistant Shop Manager Harlow informed of any problems affecting completion of scheduled jobs and inform affected customers To act as courier of post, documents and sometimes cash, between the shops and the hospice To assist Shop Managers with the general handling of furniture in all the company shops To check that all furniture collected meets legal requirements and is suitable for resale To work as part of the distribution team in loading and unloading at shops To take responsibility for the security of the van and contents To ensure that all items of furniture, ceramics, glassware, new goods, etc on the van are suitably secured and protected to avoid any damage in transit To complete daily, weekly and monthly vehicle safety checks and report any faults without delay To report any malfunction or damage to the company vehicle immediately to the Assistant Shop Manager Harlow To be aware of gross vehicle weight and ensure that the safe limit is not exceeded To supervise volunteers and assist in their in-house training to ensure safe working practices To ensure St Clare Hospice remains top of mind for charitable donations of suitable goods for sale by provision of an excellent service at all levels To ensure that Health & Safety procedures are adhered to at all times on Company vehicles and all sites operated by St Clare Hospice To drive in a safe and considerate way at all times, keeping to the statutory speed limits To be responsible for the internal & external cleanliness of Company vehicles At the direction of the Assistant Shop Manager Harlow to regularly remove from the shop premises, clothing, shoes and other unwanted items (including furniture) considered unsuitable for resale either for recycling or authorised disposal
Person Specification
- Experience
- Essential
- One year in customer facing environment
- Current full clean driving licence
- Experience of driving panel vans or minibuses
- Minimum age 30 years (insurance requirement)
Disclosure and Barring Service Check
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St Clare Hospice
Address
St Clare Hospice
Hastingwood Wood
Hastingwood
Essex
CM17 9JX
United Kingdom
Employer's website
https://stclarehospice.org.uk/ (Opens in a new tab)