About this role
Job summary
We are looking for a full-time Radiology Administrator to join our very busy Radiology Department.
This role will include the booking of CT/MRI/Ultrasound appointments using the Computerised Radiology Information System (CRIS), general administration tasks and some reception cover.
Ensuring that our scanners are fully utilised at all times is key to this position along with validation of the Radiology Patient List (PTL), ensuring patients are booked in a timely manner that adheres to our DM01 guidance.
This role involves lots of liaison with patients and other disciplines throughout the Trust including other hospitals, patients and GP surgeries.
Main duties of the job
- To act in a professional manner at all times as a key member of the administrative team
- Liaison with all service users regarding the timing of appointments, overcoming any problems in communication
- Ensuring efficient administration of CT/MRI and ultrasound appointments and related workload and that all patient demographics are entered onto the system correctly and appointment details are entered on to the Computerised Radiology Information System (CRIS)
- Liaising with staff, consultants and patients at Liverpool Heart and Chest, Royal Liverpool/Broadgreen and other Trusts in respect of their appointments booked on this site
- Coordinate the CT lung biopsy booking process; liaise with internal cancer nurses and external Trusts; chase reports/investigations when needed
- Validate the Patient Tracking List (PTL) for Radiology; escalating any concerns to the Radiology Pathway Coordinator
- Ensure that all vacant slots within our scanner timetable are fully utilised, escalating to the Radiology Pathway Coordinator as necessary.
- Participate in the departmental rota including, reception, biopsies and appointments
- Participate in office audits as and when required
About us
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
Please visit our website - https://www.lhch.nhs.uk/
Please follow this link for a tour of our site - https://bit.ly/36ylsoq
Job description
Job responsibilities
- To act in a professional manner at all times as a key member of the administrative team
- Liaison with all service users regarding the timing of appointments, overcoming any problems in communication
- Ensuring efficient administration of CT/MRI and ultrasound appointments and related workload and that all patient demographics are entered onto the system correctly and appointment details are entered on to the Computerised Radiology Information System (CRIS)
- Liaising with staff, consultants and patients at Liverpool Heart and Chest, Royal Liverpool/Broadgreen and other Trusts in respect of their appointments booked on this site
- Coordinate the CT lung biopsy booking process; liaise with internal cancer nurses and external Trusts; chase reports/investigations when needed
- Validate the Patient Tracking List (PTL) for Radiology; escalating any concerns to the Radiology Pathway Coordinator
- Ensure that all vacant slots within our scanner timetable are fully utilised, escalating to the Radiology Pathway Coordinator as necessary.
- Participate in the departmental rota including, reception, biopsies and appointments
- Participate in office audits as and when required
Person Specification
Qualifications & Education
Essential
- Good level of Maths and English (to GCSE standard).
Desirable
- NVQ Level 2/3 in Business Administration or equivalent
Knowledge & Experience
Essential
- Minimum of 1 year in an administrative or customer facing role
Desirable
- Previous NHS or health care setting role
Skills & Abilities
Essential
- Confident user of Microsoft Office or equivalent/good keyboard skills
Desirable
- Knowledge of the CRIS system
Values & Behaviours
Essential
- Good knowledge of our Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Liverpool Heart and Chest Hospital
Address
Liverpool Heart and Chest Hospital
Thomas Dr
Liverpool
L14 3PE
United Kingdom
Employer's website
https://www.lhch.nhs.uk/ (Opens in a new tab)