About this role
Job summary
You will support the team to deliver the engagement programme of work in line with the 10 year plan and other key relevant policies, to support the current and future needs of commissioners, employers, employees and/or our communities.
You will be working as part of the team to help with the co-ordination, administration and delivery of the engagement teams work, developing and maintaining effective administrative systems to deliver the programmes aims and objectives.
Main duties of the job
The NHS Employers National Engagement Service is looking for an Engagement Officer to support the implementation of our work programme, maximising reach and impact for our stakeholders.
As an Engagement Officer, you will
- Coordinate a variety of internal and external meetings and events
- Support logistical arrangements such as organising and booking travel, venues and accommodation
- Provide administrative assistance to ensure meetings and events run smoothly, by taking notes, running evaluation programmes and supporting with technical issues as they arise
- Maintain and improve systems for the team, allowing colleagues to provide a high-quality service
- Utilise accurate record keeping to enable good budget and contract management, using the organisations appropriate finance systems
- Provide a professional, efficient and friendly service to all internal and external stakeholders
About us
The NHS Alliance is committed to promoting a diverse and inclusive environment for our staff. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our staff networks and a staff forum.
The NHS Alliance is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly and our agile working principles are designed to empower our people to work with optimal flexibility and minimal constraints to support a work life balance and take care of employee health and wellbeing.
You will receive an excellent benefits package, including 30 days annual leave (plus bank holidays), pension scheme, cycle to work scheme, salary sacrifice schemes and travel season ticket loans.
Our ambition for the National Engagement Service is to support our colleagues to be the best we can be at work. We aim to foster an inclusive culture and to demonstrate our values in the way we work together and with our stakeholders. Through our trusted networks and established relationships, we deliver our Annual Work Plan by working with workforce leaders and Trade Union colleagues to enable collaboration, knowledge sharing, thought leadership and problem solving. We actively connect with our colleagues in other directorates to share our insight and experts
Job description
Job responsibilities
- Diary and meeting coordination for a variety of internal and external meetings and events.
- Booking travel, accommodation and supporting other logistical arrangements.
- Providing administrative assistance to ensure events and meetings run smoothly.
- Taking minutes or action notes, running engagement and evaluation programmes and supporting with technical issues as they arise.
- Maintaining, adopting and improving administrative systems for the team which will assist colleagues in providing a high-quality service.
- Enabling good budget and contract management through accurate record keeping, using the organisations appropriate finance systems and using value for money principles.
- Providing a professional, efficient and friendly service to all internal and external stakeholders.
Person Specification
Experience
Essential
- Demonstratable organisation, prioritisation and administration skills with a high level of attention to detail, excellent interpersonal and oral/written communications skills.
- Experience of creating timely and accurate meeting notes and good quality summaries covering complex issues, to be shared with a range of senior stakeholders.
- Experience of supporting in-person and online events and meetings.
- Experience of developing administration systems and processes and delivering administrative support to an individual or team, including diary management, travel, accommodation, and venue booking.
- A high level of proficiency working with a range of digital programmes to support engagement and evaluation activities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Employers
Address
2nd Floor, 18 Smith Square
Westminster, London
SW1P 3HZ
United Kingdom
Employer's website
https://www.nhsemployers.org (Opens in a new tab)