About this role
Job summary
This is an exciting opportunity to join the Hazardous Area Response Team (HART) as an Assistant HART Manager (Training), leading the development and delivery of a high-quality training programme that supports operational readiness within a specialist emergency service.
Suitable for an experienced NHS professional from backgrounds such as clinical education, operations, governance, or patient safety, you will be passionate about developing people and improving standards.
Key aspects of the role include:
Leading a comprehensive training programme, aligned to national and organisational standards Providing assurance on quality, compliance, and performance through governance and reporting Supporting staff development through coaching and performance management Driving continuous improvement and a positive learning culture Contributing to service development, operational planning, and partnership working Providing visible leadership across training and operations This varied role offers the opportunity to influence service delivery, with development into a specialist advisory role in incident response.
Main duties of the job Lead the planning and delivery of a comprehensive training programme, ensuring alignment with national standards and organisational priorities. Provide assurance on training quality and compliance through effective governance, audit, and reporting processes, using data to inform decision-making. Support and develop staff through coaching, mentoring, and performance management, enabling individuals to meet required standards. Work collaboratively with stakeholders to identify training needs, address capability gaps, and implement improvements that enhance operational readiness. Contribute to quality improvement, governance, and service development, including participation in audits and incident learning. Provide visible leadership and operational support, deputising for senior management where required. Build strong internal and external relationships to promote collaboration and high standards of safety and performance. Contribute to organisational resilience and response arrangements, with opportunities to develop into a specialist advisory role within incident response frameworks.
About us
Working for us not only provides job satisfaction of knowing that what you do makes a real difference to our patients, but we offer a range of other great benefits too:
Flexible approach to working patterns, we understand the importance of a work life balance and have a wide selection of rotas for part-time and full-time staff Holiday entitlement of 27 days rising to 29 days after 5 years and 33 days after 10 years, plus public bank holiday entitlement (pro rata for part time). Pay enhancements for out of hours, shift and overtime working, career and salary progression and annual personal development review. Uniform will be provided where this is a requirement of the role Expert training and support from our dedicated in-house education team. Membership of the NHS Pension Scheme. Occupational Health support along with an Employee Assistance Programme Supporting wellbeing networks NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing. Salary Sacrifice Schemes and cycle to work. An exceptional place to work to provide with high-quality emergency care to save lives and make a difference to people A first-class employer, promoting equality, diversity and inclusion of our employees. We are a Rainbow Accredited organisation, and a Veteran Aware and Disability Confident employer.
Job description Job responsibilities
The Assistant HART Manager (Training) is a key leadership role responsible for the development, delivery, and assurance of a high-quality training function that supports the operational readiness, safety, and effectiveness of the Hazardous Area Response Team (HART).
The post holder will provide professional leadership and management across training, governance, and performance, ensuring that all activity aligns with national standards, organisational priorities, and regulatory requirements.
Working as part of the HART and Special Operations leadership team, the role brings together responsibilities across education, quality assurance, operational leadership, and service improvement, with a strong focus on delivering measurable outcomes and continuous improvement.
Key Responsibilities
Training Leadership and Delivery
Lead the design, implementation, and ongoing management of a comprehensive and responsive training programme, aligned to national ambulance standards and organisational requirements.
Ensure all staff maintain required competencies and professional standards through structured training, assessment, and development processes.
Oversee the development of training materials, lesson plans, and schedules, ensuring consistency, quality, and operational relevance.
Coordinate instructor resources effectively to maximise training delivery while minimising impact on operational cover.
Governance, Quality and Assurance
Establish and maintain robust training governance frameworks, including audit, compliance monitoring, and documentation standards.
Provide assurance to senior leadership on training quality, compliance, and performance through structured reporting and data analysis.
Lead and contribute to quality improvement initiatives, embedding a culture of continuous improvement and evidence-based practice.
Participate in incident investigations, debriefs, and learning reviews, ensuring lessons are identified and implemented effectively.
Operational and Strategic Contribution
Support the strategic planning and operational oversight of HART services, contributing to service development and future capability planning.
Work closely with senior leaders and peers to develop and implement new processes, policies, and innovative approaches to training and service delivery.
Deputise for the HART & Special Operations Manager as required, providing leadership across both training and operational functions.
Contribute to ensuring compliance with relevant regulatory frameworks, including CQC, NHS England, and emergency preparedness standards.
Person Specification
Experience Essential
Creative thinking and solution implementation Experience of planning, delivering, or overseeing training, education, or workforce development programmes Experience of working within governance, quality assurance, or compliance frameworks (e.g. audit, performance monitoring, regulatory standards) Evidence of contributing to or leading service improvement, change, or quality improvement initiatives Excellent problem-solving and decision-making skills under pressure. Ability to translate strategic goals into measurable quality plans.
Desirable
Experience within clinical education, learning & development, or training delivery Experience in clinical governance, patient safety, or audit roles Experience of working in emergency preparedness, incident response, or multi-agency environments Experience of managing complex programmes or projects
Knowledge Essential
Strong understanding of governance, audit, and quality improvement processes and methodologies. Knowledge of training compliance, competency frameworks, or workforce development approaches Awareness of regulatory or assurance frameworks (e.g. CQC, NHS England, EPRR or equivalent)
Desirable
Awareness of major incident frameworks or interoperability principles (e.g. JESIP, EPRR) Understanding of NHS operational pressures and service delivery models
Skills Essential
Strong leadership and people management skills, with the ability to motivate and develop others Ability to translate strategic goals into measurable quality plans. Excellent communication and stakeholder engagement skills, both written and verbal Excellent problem-solving and decision-making skills under pressure. Strong analytical and critical reasoning skills.
Qualifications Essential
Degree-level qualification or equivalent experience in a relevant field (e.g. leadership, education, healthcare, quality improvement) Evidence of recent and ongoing personal development
Desirable
Experience within clinical education, learning & development, or training delivery Experience in clinical governance, patient safety, or audit roles Experience of working in emergency preparedness, incident response, or multi-agency environments Experience of managing complex programmes or projects
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East Midlands Ambulance Service NHS Trust
Address Operational Support Unit
Mansfield
NG18 5FA
United Kingdom
Employer's website https://www.emas.nhs.uk/ (Opens in a new tab)