About this role
Job Description
Under designated supervision, prepares and serves a limited variety of simple foods that require very limited and minimal cooking skills. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. As required by changing work stations in the facility, on a regular and recurring basis, performs the following:
Job Qualifications
Completion of at least two years of high school preferred. Ability to follow oral instructions and do simple tasks that are easy to learn. Must be able to qualify for a food handlers card. Creditable job-related experience may be substituted for the education requirement on a 9 months for 9 months basis.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
- Able to lift up to 30 pounds (occasional lifting up to 45 pounds)
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
Additional Qualifications/Requirements
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Fast food experience preferred
Sample ScheduleSundayOFF
Monday0600-1500
Tuesday0600-1500
Wednesday0600-1500
Thursday0600-1500
Friday0600-1500
SaturdayOFF
Major Duties
Operates a variety of kitchen equipment, such as an oven, grill, deep-fat fryer, or others in a situation where set procedures are followed utilizing repetitive operations, and cooking skills are minimized.
Accepts customer food orders, operates a cash register, accepts cash, makes change, and provides food orders to customers. Accounts for cash fund and completes cash and sales reports.
Assembles sandwiches and other food products.
Participates, along with supervisors/management staff, in the achievement of service and sales goals for the food activity. Assists in ensuring optimum stock availability by taking periodic counts; advises management of slow-moving, out-of-stock, defective, and damaged merchandise. Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience.
Ensures required level of sanitation is maintained within the assigned working areas and assists in cleaning other areas as required.
Assists in unloading, receiving, and storing food and expense supplies.
Performs other related duties as assigned.
Actively communicates/promotes the benefits of the military star credit card to customers in order to drive sales growth and increase customer loyalty.